QA Manager

   

Are you passionate about maintaining high standards in quality management? Ready for a new challenge to lead quality assurance across multiple markets and be the trusted voice ensuring product safety reaches patients across Southeast Asia.

 

Your new role

 

As Quality Assurance (QA) Manager, you will serve as the Quality Responsible Person (QRP) for Novo Nordisk in the KLM (Cambodia, Laos, Myanmar) and LKMV (Sri Lanka, Maldives) full-agency markets, while supporting quality operations in Vietnam. You'll be the guardian of our Quality Management System, ensuring compliance with both Novo Nordisk standards and local regulatory requirements across these diverse markets.

 

Your responsibilities will include:

 

- Acting as Local Deviation Expert and Change Request Expert, handling temperature excursions, root cause analysis, and CAPA follow-ups across multiple markets

- Leading quality oversight and audits of key distribution partners and external GxP parties, ensuring our life-saving medicines maintain the highest standards throughout the supply chain

- Managing product release decisions, complaints, pharma crime cases, and customer contacts related to quality inquiries

- Coordinating Quality Management Reviews and potential product recalls in compliance with procedures and local regulations

- Representing Novo Nordisk in interactions with local Health Authorities and coordinating audits and inspections

- Delivering QMS training for new employees and maintaining local SOPs related to quality operations in Vietnam

- Supporting warehouse operations by overseeing QMS activities and ensuring product safety during receipt, storage, and dispatch

 

Your new department

 

In Quality, you will be part of a business area that drives impact across the full Novo Nordisk value chain. We strive to stay close to our stakeholders in the business to ensure we deliver on their needs, helping reach millions of people living with serious chronic diseases.

 

You'll be part of the Legal, Compliance and Quality department, reporting to the Head of Legal, Compliance and Quality in Vietnam with a dotted line to the APAC Associate Quality Director, in Singapore. This role offers you the unique opportunity to work across multiple markets, bridging regional quality standards while adapting to local regulatory landscapes.

 

Your skills & qualifications

 

We're looking for a quality professional who thrives in a complex, multi-market environment and has the expertise to be our trusted quality voice across Southeast Asia. You'll bring with you:

 

- University degree or higher with a major in Pharmacy; preferably a certified pharmacist with pharmaceutical practice certificate covering drug import and export;

- Lead Auditor certificate/qualification;

- Broad knowledge and understanding of the pharmaceutical industry, preferably in a global context, with thorough knowledge of Quality Management Systems and relevant regulatory requirements;

- Demonstrated experience in stakeholder management, change management, and project management;

- Professional fluency in English with excellent communication and cooperation skills, coupled with flexibility, curiosity, and high integrity;

- Cultural awareness and the ability to navigate diverse regulatory environments across multiple Southeast Asian markets.

 

Working at Novo Nordisk

 

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. As a QA Manager, you'll be at the forefront of ensuring that our commitment to quality translates into safe, effective medicines reaching patients who need them most. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.

 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

 

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.