Executive Assistant to Chief Customer and Growth Officer

 

 

• Partner closely with a senior executive in a high‑impact leadership role
• Permanent full-time position based in Ellerslie Auckland
•  Build trusted relationships across senior leaders, stakeholders, and our customers

 

Position Description

 

He kupu mō mātou | About KiwiRail

KiwiRail delivers sustainable and inclusive growth for our customers, communities, and people. For more than 150 years, rail has connected Aotearoa—moving people and freight, supporting our economy, and shaping the future of transport. Our purpose, Stronger Connections, Better New Zealand, reflects the way we work together, connect with our customers, and deliver impact across the country. Safety, health and wellbeing are at the heart of everything we do – ensuring our people go home safe and well every day.

 

He whakamārama mō te tūranga | About the role

We’re looking for a highly capable Executive Assistant to partner closely with a Senior Executive within our Customer & Growth portfolio. This is not a traditional EA role focused solely on diary and inbox management. You’ll be a trusted partner, helping coordinate priorities, drive follow‑through, support leadership team delivery, and maintain strong engagement with stakeholders and customers in a fast‑paced, high‑performing environment.

 

Key responsibilities include:

• Managing a complex and fast‑paced Executive environment
• Supporting leadership team coordination, actions, and deliverables
• Preparing high‑quality briefs, summaries, and meeting materials
• Coordinating internal and external stakeholder engagement
• Supporting customer‑focused activity and executive interactions
• Driving follow‑through and maintaining momentum across priorities
• Creating structure, organisation, and visibility across multiple moving pieces

 

Ngā wheako me ngā pūkenga | What you’ll bring

 

You’re highly organised and proactive, with sound judgement and the confidence to operate at pace alongside senior leaders.

You will bring:

• Experience supporting Senior Executives in complex, fast‑moving organisations
• Exceptional organisational skills and strong attention to detail
• A proactive, action‑oriented mindset with the ability to anticipate needs
• Strong stakeholder management and relationship‑building capability
• Confidence engaging with senior leaders and external stakeholders
• Excellent written and verbal communication skills, including preparing briefs and synthesising information
• The ability to stay calm, adaptable, and resilient under pressure

 

Experience supporting customer, commercial, or growth‑focused teams will be highly regarded.

 

Ngā painga | Why KiwiRail

This is a visible and influential role, working closely with a highly engaged Executive in a critical area of the business. You’ll have the opportunity to contribute beyond traditional EA support and play an important role in helping a fast‑moving leadership team deliver impact for our customers and communities.

 

• Competitive salary plus 4% employer KiwiSaver contribution
• 5 weeks annual leave
• Southern Cross medical insurance at staff rates
• Discounted staff travel and a wide range of corporate discounts
• Access to the NZ Rail Staff Welfare Trust, including holiday homes and health support
• Ongoing professional development opportunities
• Be part of a values‑driven organisation where safety, wellbeing and collaboration come first

 

Kua rite, kia rite | Ready to Make a Difference?

If you enjoy variety, pace, accountability, and making things happen, we’d love to hear from you.

 

Applications close: Sunday 24th of May 2026 We encourage early applications, as this advertisement may be removed once the right candidate is appointed.

 

Please note: Appointment is subject to passing a pre‑employment medical and drug and alcohol screening. New Zealand residency or citizenship is required.