Digital Trust Leader for Region

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 99,250 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Serve as the local sponsor for SGS's digital trust portfolio, leading business development and accountable for technical and commercial activities in respective affiliates.
  • Depending on size of the business, can be the P&L owner for the Digital Trust Assurance P&L
• Align local strategies with global digital trust initiatives, maintaining effective communication and collaboration between the global team and local affiliates.
• Ensure proper implementation of processes and procedures related to digital trust, such as Information Security, Cybersecurity and AI.
• Serve as the local sponsor for SGS's digital trust portfolio, leading business development and accountable for technical and commercial activities in respective affiliates.
  • Depending on size of the business, can be the P&L owner for the Digital Trust Assurance P&L
• Align local strategies with global digital trust initiatives, maintaining effective communication and collaboration between the global team and local affiliates.
• Ensure proper implementation of processes and procedures related to digital trust, such as Information Security, Cybersecurity and AI.

  Profile

• A leader with the capability to influence and guide teams at various organizational levels.
• Demonstrated knowledge and interest in digital trust, with a strong commitment to continuous learning and professional development.
• Professional qualifications or experience equivalent to a university degree in a relevant field, with a focus on demonstrated skills and results.
• Experience in a global matrix organization and comfort with virtual and cross-cultural communication.
• Proficiency in English

  Strategic Themes and Initiatives

• Actively contribute to the strategic planning for digital trust services, focusing on themes such as Information Security, Trustworthiness of Digital, Trustworthiness of AI, Privacy Management, and Sustainable Technology.
• Lead market analysis efforts to benchmark SGS's services against industry standards and ensure leadership in the digital trust domain.
• Establish a continuous improvement framework for digital trust services, encouraging innovation and adaptation to market demands and technological advancements.
• Develop and coordinate internal training programs to elevate the organization's competencies in digital trust themes.
• Formulate and execute strategies to integrate digital trust into every customer conversation, empowering affiliates and fostering a culture of digital trust awareness.

Qualifications

Required Skills

• Effective communication across all organizational levels, with the ability to engage with senior management, technical, and commercial teams.
• Understanding of the information security sector, accreditation requirements, and risk management principles.
• Proven skills in change management, project management, negotiation, and persuasion.
• Strong organizational skills and the ability to adapt and align local actions with global objectives.

Additional Information

Specific Responsibilities

• Guide local affiliates in delivering services aligned with global standards and operational efficiencies.
• Oversee the selection and qualification of local digital trust resources (auditors, specialized sales, etc…), collaborating with global technical leadership to ensure adherence to SGS standards and practices.
• Ensure proper induction, support, promotion, and ongoing development of personnel involved in digital trust activities is in place.
• Serve as the focal point of contact in the affiliate for technical and commercial queries related to digital trust, escalating complex issues to the global team.
• Foster strong relationships with local organizations, scheme owners, and other entities for advocacy, representing SGS in relevant committees and contexts.
• Oversee the Digital Trust (DT) pipeline, ensuring a robust and sustainable stream of projects and initiatives that align with strategic goals.
• Develop partnerships to enhance the value and reach of SGS's digital trust services.
• Maintain a positive customer experience by ensuring effective response to feedback and driving service improvements.
• In accordance with the Global team, devise a commercial strategy and business plan to grow global products.
• Be accountable for delivering the commercial plan to achieve aggressive growth targets and maintain high levels of profitability.
• Cultivate a deep understanding of customer and market needs and maintain a pulse on competitive activities within the digital trust domain.
• Lead sales, marketing, business development, and account management activities, including direct sales initiatives, events, and collaborations with international sales and account managers.