Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 99,250 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
Qualifications
Required Skills
- Effective communication across all organizational levels, with the ability to engage with senior management, technical, and commercial teams.
- Understanding of the information security sector, accreditation requirements, and risk management principles.
- Proven skills in change management, project management, negotiation, and persuasion.
- Strong organizational skills and the ability to adapt and align local actions with global objectives.
Additional Information
Specific Responsibilities
- Guide local affiliates in delivering services aligned with global standards and operational efficiencies.
- Oversee the selection and qualification of local digital trust resources (auditors, specialized sales, etc…), collaborating with global technical leadership to ensure adherence to SGS standards and practices.
- Ensure proper induction, support, promotion, and ongoing development of personnel involved in digital trust activities is in place.
- Serve as the focal point of contact in the affiliate for technical and commercial queries related to digital trust, escalating complex issues to the global team.
- Foster strong relationships with local organizations, scheme owners, and other entities for advocacy, representing SGS in relevant committees and contexts.
- Oversee the Digital Trust (DT) pipeline, ensuring a robust and sustainable stream of projects and initiatives that align with strategic goals.
- Develop partnerships to enhance the value and reach of SGS's digital trust services.
- Maintain a positive customer experience by ensuring effective response to feedback and driving service improvements.
- In accordance with the Global team, devise a commercial strategy and business plan to grow global products.
- Be accountable for delivering the commercial plan to achieve aggressive growth targets and maintain high levels of profitability.
- Cultivate a deep understanding of customer and market needs and maintain a pulse on competitive activities within the digital trust domain.
- Lead sales, marketing, business development, and account management activities, including direct sales initiatives, events, and collaborations with international sales and account managers.