Company Description
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Being a role model and leading a team to ensure the effective dispatch of all flights to our customer with accurate specifications
- Working alongside the Shift Manager to fulfill the accuracy of our stock control, handling Goods In, delivering excellence in your work
- Ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team
- Ensuring you adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements with the DFT and security.
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
- To build and maintain excellent working relationships with all department Heads, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution
- Representing DO & CO daily with all internal communication with our department and to internal departments
- Driving success by proactively managing your time to be as efficient and accurate as possible with your work
- Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring their consistent and compliant application
- Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders
- Managing your time accordingly and with the other processes happening around you
- Managing the expectations of the Department head to successfully oversee and run the day to day operations, within Stores
- Working with the head of department to process map each area to improve or create new processes within Stores.
- Understanding the different roles that are played within the unit and strive to make all effective
- Work alongside Head of Department and Equipment team to improve the items located within the unit and advise new solutions
- Taking responsibility for all your actions, support your team, and celebrate successes as a family
- Able to work in all areas including freezers and chiller rooms
- Supervisor work to include booking in deliveries.
- Able to seamlessly work between two units, adapting to different team dynamics and operational requirements.
- Comfortable working both morning and afternoon shifts, ensuring coverage across critical hours.
- Open to working weekends, contributing to consistent staffing and service delivery.
Qualifications
- The ability to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
- Confidence in taking the lead and making decisions that can improve the process or work required
- Passion for high-end cuisine, love for food and motivation to deliver exceptional service
- Well presented, professional individual with a can-do, positive attitude that indulges in team success
- The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies in order to gain optimal results
- Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track solutions
- Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
- You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
- Be an expert in delivering practical actions for its improvement by taking a hands-on approach.
- Previous experience in a similar role or experience within a Warehouse preferred
- Highly proficient in excel with excellent working knowledge of reporting and working on DO & CO software.
- Forklift license essential
- The ability to adapt to change as you will be required to work in various departments in the Unit, including Chillers and Freezers
- Flexibility in the way you think and reacting quickly and efficiently to changing circumstances
- A person ready for physical work, heavy lifting involved
- Coping strategy with pressure at work and time
- Ability to work fast, but in an efficient and controlled manner
- A person physically and mentally ready for a challenge
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- Competitive salary
- On-Site role
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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