Company Description
About AbbVie
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
Job Description
Role Summary
The Clinical Specialist will play a key role in supporting the delivery of Allergan Aesthetics’ AMI educational strategy across Ireland. This field-based role is focused on providing in-clinic educational support, developing tailored facilitation pathways for healthcare professionals, and supporting the delivery of affiliate-level AMI events and digital education initiatives.
The role is primarily educational and facilitative in nature, supporting HCP development through a bespoke, hands-off approach that respects clinical autonomy while helping to improve knowledge, confidence, and patient outcomes. The Clinical Specialist will work closely with beginner and intermediate HCPs, supporting them through structured educational journeys aligned to the AMI Infinity curriculum.
Key Responsibilities
1. Deliver In-Clinic Services (70%)
- Identify educational needs and develop recommendations to enhance clinical practice within aesthetic clinics.
- Deliver bespoke educational journeys for HCPs enrolled on a Facilitation Pathway, based on self-assessment of knowledge, skills, and confidence.
- Establish and maintain tailored AMI Infinity curriculum-aligned Facilitation Pathways with HCPs to support improved patient outcomes.
- Deliver facilitation in a hands-off manner, ensuring the HCP retains full clinical judgement and responsibility for patient treatment.
- Support primarily beginner and intermediate HCPs through structured, high-quality clinical education.
- Maintain a high standard of service through timely and reliable follow-up after each HCP interaction.
- Record all activity accurately in Veeva CRM to support KPI monitoring, reporting, and business insights.
2. Support Education via AMI Digital World (15%)
- Guide HCPs through the AMI Digital World educational pathway as a core part of the Facilitation Pathway.
- Use AMI Digital World to support the development of clinical knowledge and confidence around Allergan Aesthetics products and treatment approaches.
- Ensure digital education is integrated appropriately to meet the needs of beginner injectors, while also providing value to more experienced HCPs where relevant.
- Reinforce learning through ongoing education and follow-up, ensuring a seamless and supportive learner experience.
3. Support the AMI Lead in Event Delivery (15%)
- Support the delivery of affiliate-level AMI events as requested by the AMI Lead.
- Attend industry conferences, AMI meetings, workshops, and the MD Codes™ Mentee Program to engage with customers and support educational excellence.
- Contribute to personal development and upskilling through participation in events and workshops.
- Where clinically qualified and appropriately insured, assist faculty during live technical workshops as required.
- Support the overall delivery of high-quality educational experiences that reflect the standards of Allergan Aesthetics.
Qualifications
Qualifications and Experience
- University degree in a clinically based discipline, specifically medicine, nursing, or dentistry.
- Registered to practise in Ireland.
- Experience in a sales, clinical specialist, or educational role within the pharmaceutical and/or medical device industry, ideally within aesthetics.
- Experience in facilitation, training, or coaching, including event planning, workshop preparation, and delivery.
- Successful completion of IPHA and ABPI Code of Practice training/certification for Ireland and the UK within two years of start date.
- Full, valid driving licence and ability to drive a motor vehicle.
- Strong metrics-driven mindset with experience using CRM tools to track activity and performance.
- Intermediate proficiency in Microsoft Word, Excel, and Outlook.
- Advanced proficiency in PowerPoint.
Skills and Competencies
- Strong clinical credibility and ability to engage confidently with healthcare professionals.
- Excellent communication, facilitation, and relationship-building skills.
- Ability to tailor educational approaches to different learner needs and experience levels.
- High level of organisation, follow-through, and attention to detail.
- Comfortable working independently in a field-based environment.
- Strong commercial awareness with a clear focus on education and customer experience.
- Ability to balance multiple priorities and manage a busy territory effectively.
Additional Information
Role Requirements
- Field-based role requiring regular travel across Ireland.
- Flexibility to attend evening or occasional weekend events where required.
- Commitment to maintaining compliance, professionalism, and high standards of practice at all times.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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