Starting Hourly Pay Rate: $17.98
We are seeking friendly, energetic, and customer-focused individuals to join our team as Seasonal Tour Train Attendants. In this role, attendants help create a safe, welcoming, and memorable experience for passengers aboard our tour train. Successful candidates enjoy working with the public, thrive in a fast-paced environment, and work well as part of a team.
Qualifications
- Excellent customer service and communication skills
- Ability to recognize and respond appropriately to potential issues or passenger concerns
- Ability to work efficiently and accurately in a fast-paced environment
- Comfortable multitasking while maintaining a positive and professional attitude
- Basic computer proficiency
- Team-oriented with a willingness to assist in various operational duties as needed
- Energetic, dependable, and eager to learn
- Patient, friendly, and professional demeanor
- Ability to stand and move throughout train coaches for extended periods
Responsibilities
- Complete pre-departure safety and operational checklists
- Help maintain a safe, enjoyable, and welcoming environment for all passengers
- Greet passengers prior to boarding and assist with organization of boarding lines
- Assist passengers with boarding and exiting the train, including operation of wheelchair lift equipment when necessary
- Make onboard announcements and provide trip-related information to guests
- Assist passengers with seating and help accommodate families or groups together when possible
- Ensure all passengers are properly seated prior to departure
- Distribute souvenir materials, headsets, or other passenger amenities as needed
- Interact with passengers throughout the excursion by answering questions and providing excellent hospitality
- Monitor coaches during trips to assist guests and maintain a positive onboard experience
- Work closely with train crew and fellow attendants to support daily operations and passenger needs
- Uphold all company safety procedures and customer service standards throughout each excursion
Schedule & Work Environment
- Full-time seasonal employment from July through October 18
- Availability required for weekdays, weekends, holidays, and special events
- Approximately 10-hour shifts based on train excursion schedules
- Work is performed onboard a moving tour train in a customer-facing hospitality environment
