Who We Are
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
What Drives Success
The IBP Process Architect will be responsible for championing best-in-class IBP process design and partnering with IT to implement updated processes. This person will also be responsible for Integrated Business Planning (IBP) continuous improvement in a dynamic manufacturing environment. Success will require a blend of deep technical expertise, strategic thinking, and exceptional stakeholder management. The candidate will serve as the primary bridge between business functions and technical teams, designing best-in-class SIOP processes and translating them into best-in-class IBP solutions.
As a Process Architect, you will ….
- Lead and support SAP IBP and other SIOP systems updates, steady state enhancements, system migration and workflow automation projects.
- Formulates and defines project scope and objectives, analyzes existing processes and systems, business and user needs, and designs streamlined future state processes with improved system functionality.
- Serve as internal SCL facilitator and as liaison between IT and the SCL organization. Leads and supports system projects through the full development life cycle.
- Perform distribution network updates, new locations setup, product flow changes, parameter updates and inventory transactions in SAP as required. Modifies, maintains, and updates complex SAP configuration and program routines.
- Coordinates, monitors, and effectively manages the proper and timely product flow of seasonal excess or pre-build inventory in and out of overflow facilities.
- Supports one or more functional areas within the ERP system (SAP) or other SCL application systems. For example, support Inventory Deployment and Supply Planning functions as needed.
- Lead and support SCL customer focused programs or initiatives involving technology and expanded service such as VMI or Recommended Replenishment.
- Serves as the authority on subject matter associated with processes and procedures associated with enterprise applications.
Key Responsibilities
Process Transformation
- Lead the design and adoption of best-in-class IBP processes, including Demand Planning, Sales and Operations Planning (S&OP), Inventory Management, and Supply Planning.
- Design solutions that support made-to-stock, made-to-order, and engineer-to-order manufacturing models.
- Partner closely with the teams who manage deployment execution.
- Design planning areas, key figures, master data types, and time profiles.
- Champion for continuous improvement, identifying functional and process-related opportunities to enhance efficiency and accuracy across the entire supply chain
- Develop an integrated top-down and bottom-up demand planning model aligned with business strategy.
- Translate business
KPI & Metrics Ownership
- Drive measurable improvements in: Forecast Accuracy
- Forecast Bias
- Inventory Turns/Days of Supply
- Working Capital Optimization
- Lead projects that demonstrate tangible KPI improvements.
- Develop and maintain dashboards and reporting tools to monitor performance.
Playbook & Process Development
- Create and implement demand planning playbooks and SOPs.
- Standardize processes across business units to ensure consistency and scalability.
- Lead workshops and training sessions by preparing all required content to embed best practices.
Stakeholder Collaboration & Communication:
- Partner with stakeholders across IT, senior leadership, and SIOP cross-functional teams (e.g., Demand Planning, Strategic Sourcing, Inventory Optimization, etc.).
- Partner with IT leaders on the planning and execution of technical solutions within IBP and other vendor tools, including blueprinting, driving change, testing, and go-live activities.
- Conduct regular syn meetings with key stakeholders to provide status updates, align priorities, and ensure transparency throughout project execution.
- Effectively communicate complex technical concepts and present proposed solutions to generate organizational alignment.
Technical & Functional Expertise:
- Deep understanding of statistical forecasting methods and algorithms.
- Analyzing complex datasets, identify trends and inefficiencies, and translate insights into actionable strategies.
- Robust subject matter expertise for all IBP modules and SIOP processes.
- Hands-on experience in integration with external data sources.
#LI-JG1
What We Are Looking For
Required Qualifications
- At least five (5) years of IBP experience with participation in all phases of at least three (3) SAP Supply Chain/IBP implementations/SIOP process focus, with a minimum of two (2) in a lead role.
- At least 8-10 years of relevant SAP consulting experience, with a focus on SAP IBP /APO / ePPDS / AATP in a professional services environment.
- Expert in S4 HANA, SAP IBP
- APICS, CPIM or CSCP certification
- Excellent communication, influencing, and negotiation skills at senior management and C-levels.
- Five (5) years of experience in using SAP IBP, driving continuous improvement with SIOP through its core modules (S&OP, Demand Planning, Supply Planning, Inventory Management).
- Experience working in or supporting manufacturing environments, with a understanding of production planning, shop floor operations, and manufacturing KPIs
- Strong understanding of end-to-end supply chain business processes.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and align diverse stakeholders.
- A track record of successfully driving change management and continuous improvement initiatives.
- 4-year degree in Business Administration, Computer Science, Information Systems, Engineering, or an equivalent discipline
Desired qualifications
- Experience with AI/ML-based forecasting models.
- Familiarity with SAP Supply Chain Control Tower.
- Certification in SAP IBP or related supply chain planning tools.
- Understanding of SAP ASAP and Agile methodologies.
- Familiarity with Signavio and greenfield implementation experience.
- A master’s degree in a relevant field.
This role is for a proactive problem-solver with a strong vision for how technology can transform business processes and drive strategic value.
- Requires a bachelor's degree or an equivalent combination of education, and experience. 5 years related experience preferred.
- Technical and practical experience with ERP and WMS systems. Preferred working knowledge of SAP, APO, IBP and other SAP modules and components.
- Previous program and/or project management experience preferred, serving as liaison between business participants and IT team.
- Experience creating process maps and documenting project business requirements.
- Ability to work under pressure on multiple projects.
- Ability to solve complex problems as they arise.
- Ability to balance competing priorities.
- Effective written and verbal communication at all levels of the organization. Strong leadership skills.
- Must be able to communicate effectively with both end users and IT staff.
What We Offer
Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $90,400-118,650 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.
Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
