The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Lead Product Manager Strategists are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences.
Job responsibilities
- Build a shared product vision and roadmap through collaboration with product teams and stakeholders, ensuring clear alignment between strategy and execution.
- Cultivate meaningful relationships with client stakeholders while leading and coaching a group of Product Managers to bridge technical and business worlds.
- Drive the overall product development lifecycle and product release management to continuously deliver undeniable value to our clients.
- Track industry trends and the competitive landscape by undertaking formative research and data-driven analysis to inform target market segments.
- Create the go-to-market strategy, ensuring operational readiness to support the product experience and its long-term success.
- Frame and run rapid experiments to test new business ideas and validate assumptions through data.
- Define key metrics of success and use data-driven insights to inform every strategic decision.
- Own the product backlog while constantly evolving and prioritizing it based on user research and the latest changes in the market.
- Ensure ongoing buy-in and support from stakeholders by bringing in external research to validate the product direction.
- Contribute to the growth of our business by taking an active part in recruiting, community building, and driving best practices within the product discipline.
Job qualifications
Technical Skills
- Demonstrate proficiency in English and Spanish to effectively communicate and lead in a diverse, global business environment.
- Showcase familiarity and curiosity regarding AI Tooling, integrating these technologies into the product lifecycle where applicable.
- Execute research-oriented and data-driven strategies to improve understanding of user needs and product performance.
- Apply extensive experience in market positioning to ensure products achieve and maintain a competitive edge.
- Work at both the portfolio and product level, defining strategy and translating it into a roadmap with clear business and customer value-based measures.
- Maintain a track record of delivering successful software products to market that provide outstanding customer experiences.
- Utilize a deep understanding of user research and design methods to shape product development.
- Apply a strong understanding of agile software development practices and product maintenance/support processes.
- Demonstrate passion and perseverance for creating best-in-class software solutions.
- Leverage data to quantify the value created for the customer and the business.
Professional Skills
- Provide thought leadership and coaching to product teams, leveraging expertise in communication to facilitate workshops and resolve complex roadblocks.
- Exhibit a bias for action by breaking down complex strategic problems into tangible steps that drive product development at speed.
- Collaborate with multidisciplinary teams to determine the best product-market fit, technical implementation, and release schedule.
- Cultivate effective collaboration between teams by fostering open communication and advocating for shared outcomes.
- Utilize a knack for prioritization to obtain buy-in from stakeholders and resolve conflicts as they arise.
- Apply analytical skills to gather the right requirements and market data analysis to support tangible business value.
- Use "right-brained" storytelling skills to synthesize research insights into clear, impactful messaging for stakeholders.
- Motivate committed, smart people to do the best work of their careers through empathetic leadership.
- Adapt quickly to changes in the market, ensuring the team remains focused on the most high-impact tasks.
- Maintain a constant focus on driving best practices across the product organization.
Additional info
Must reside within a distance that allows for easy daily commuting to Santiago, Chile.
Hybrid work model — in-office presence required a few times per week.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
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See here our AI policy.
