AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS Infrastructure Services (AIS) is seeking a Principal Technical Infra Program Manager, S&OP to establish and lead the strategic vision for S&OP planning across AWS's global infrastructure footprint spanning 105 availability zones, 33 geographical regions, and serving over 245 countries and territories.
The Principal Technical Infra Program Manager, S&OP leads the AIS Demand & S&OP team inside the CDSA (Capacity Delivery, Supportability & Analytics) organization. You will own the 13-to-103-week server-material Demand Plan of Record (POR) and the 0-to-10-year data-center capacity POR. Your charter is to keep demand, supply, power, and financial plans in lock-step while building the automation and mechanisms that let AWS scale its GenAI and Core infrastructure faster, cheaper, and more sustainably. Success requires exceptional judgment, a builder’s mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.
Key job responsibilities
- Own the global S&OP cycle – Drive an end-to-end, monthly/quarterly cadence that aligns AWS demand signals with supply, power, and capital plans.
- Deliver a trusted demand signal – Produce a single source of truth that reconciles financial plans, sales & growth outlooks, NPI roadmaps, transition ramps, and prior POR commitments.
- Run executive planning forums – Frame one-way vs. two-way-door decisions, articulate trade-offs, and secure leadership alignment across AIS, EC2, S3, EBS, Finance, and Energy.
- Architect planning systems – Guide software teams in automating demand-, supply-, and scenario-planning workflows (e.g., Connect, o9, Infor, Manhattan); own interim manual mechanisms until automation is in place.
- Build decision frameworks – Develop constrained-planning models that surface risks and levers under power, permitting, or component shortages.
- Measure what matters – Define KPIs and dashboards that quantify forecast accuracy, inventory turns, build-plan adherence, and capacity-delivery cycle time.
- Champion continuous improvement – Sponsor digital-transformation sprints that simplify processes, eliminate waste, and raise planning maturity across AIS.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree or above in Supply Chain Management, Engineering, Math, Business or other related quantitative disciplines
- 10+ years owning roadmap strategy and execution for supply-chain or cloud-infrastructure planning.
- Proven planning expertise in demand forecasting, supply optimization, and/or S&OP for high-growth, capital-intensive businesses.
- Strong analytical fluency: SQL and advanced Excel (or similar) for scenario modeling and data mining.
- Demonstrated ability to communicate complex ideas clearly to technical and non-technical executives.
Preferred Qualifications
- Manufacturing-planning pedigree (electronics, CPG, automotive, or similar) and/or top-tier consulting experience in supply-chain transformation.
- Hands-on success implementing enterprise planning suites (Connect, o9, Infor, Manhattan).
- Track record of measurable improvements in forecast accuracy, inventory turns, or capacity-delivery cycle time.
- Experience governing $100M+ capital budgets and navigating power/permitting constraints for data centers.
- Bias for Action, Dive Deep, and Invent & Simplify—demonstrated via large-scale, cross-org initiatives.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 176,900.00 - 239,400.00 USD annually
