Cincinnati Children's
Senior Program Management Specialist - Cradle Cincinnati Community Liaison
🇺🇸United States2 days ago
$61,402 – $78,291SeniorFull Time
ABOUT CRADLE CINCINNATI
Cradle Cincinnati was founded in 2013 as a collaborative effort between parents, caregivers, healthcare professionals and community members with a commitment to reduce infant mortality in our community. In Hamilton County, 8.1 babies died for every 1,000 who were born from 2017-2021. That’s a dramatic improvement from where we have been in the past, but our work is far from complete.
To learn more about Cradle Cincinnati, please visit: Cradle Cincinnati | Support
This position will support Queens Village. Queens Village was founded as a program within Cradle Cincinnati in 2019 because we believe that Black women hold the key to reducing the racial disparity found in infant mortality rate in Cincinnati. Queens Village accomplishes our work by listening to black women, ensuring that black women hold positions of power, and creating space for Black women to rest, relax, and repower.
To learn more about Queens's Village, please visit: Queens Village Infant Health Today
The Senior Program Manager is a relationship builder, community advocate, and skilled project manager who leads neighborhood and citywide programming, partners with community stakeholders, and supports grant-funded initiatives. This role involves planning and executing high-impact events, coordinating community advisory boards, managing vendors and budgets, collecting and reporting evaluation data, and collaborating across teams to ensure programs are delivered with excellence, cultural humility, and care.
The ideal candidate brings a deep commitment to equity, strong cultural competency, and a passion for building authentic, trust-based relationships within Black communities. They thrive in fast-paced, growth-oriented environments and are energized by creating meaningful, community-centered solutions that improve the well-being of Black women and families in Cincinnati.
JOB RESPONSIBILITIES
Program Coordination and Education Management - Serves as program coordinator for assigned program. Supports leadership in implementation, coordination, evaluation and planning of program's short/long term goals. Serves as primary program liaison for daily administration and operational issues such as data management, marketing/communications, outreach, annual conference coordination, education and social media coordination. Maintains direct communication with key staff for interaction and information exchange among program components, project leaders, and professional and lay communities. Participates fully in strategic planning process and identifies areas of need and focuses on translating portions of annual plan in to well defined projects and programs w/timelines and deliverables. Plans and executes projects in a timely manner. Provides support for internal/external education offerings and competency requirements and resources. Develops educational training using current evidence and research; serves as resource to multidisciplinary staff. Provides education/collaboration on improvement work internally/externally. Provides input in funding decisions for clinical education and staff professional development.
Marketing/Outreach/Communication - Places orders for materials and monitors budget for funded projects. Facilitates grant applications and provides support for timely submissions in conjunction with research. Provides manuscript and reference support, including use of electronic resources (PubMed, EndNote etc.). May acts as a liaison between clinical staff, business personnel and billing/coding personnel regarding appropriate documentation/procedural modifications. Organizes and administers other program responsibilities, such as the maintenance of patient records, electronic systems, and files. May assist with program budget, account payables/account receivables. Coordinates marketing of the specialty program/center. Serves as point person for Marketing and Communications team for website content updates and help guide content development for brochures, social media properties and other marketing materials. Works with Marketing Depart. to further improve internet website visibility, including optimization of search engine results (Google, Yahoo) and other social media venues (e.g., Facebook, Twitter). Performs assessments of website for accuracy of data and information and performs content updates on a monthly basis. Supports and contributes to community/outreach planning and reporting process.
Process/Quality Improvement and Outcomes - Identify, develop, and implement new methods, processes, and systems to improve and facilitate the division or team's work. Identify ways to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables. Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations. May supports data collection and quality/usability. May supports alignment of EBP, PI and research within the division or team and participates in related implementation and strategic planning, with emphasis on increasing the overall (mean) population health and working towards eliminating disparities and getting best outcomes.
Operations Mgmt. - Direct and coordinate the daily operations of the program(s), department(s)/facilities in collaboration with leadership. Direct, establish and monitor business processes to ensure effective and efficient operations. Identify and implement policies and procedures for improved utilization and operations. Identify opportunities for improving cost and quality through in-depth analysis. Develop and implement policies and procedures for improved utilization, quality and operations. Ensure operations are efficient, cost effective and effective. Resolve issues concerning staffing, utilization of facilities and equipment. Develop and interpret policies and procedures for staff and ensure that all policies are in conformance with Medical Center guidelines. Ensure compliance with all regulatory requirements associated with the Joint Commission, OSHA, CMS and any other agency. Promote programmatic development, efficient work and patient flow, supply and instrument management, and a safe culture and environment. Project Mgmt.-Collaborates with others to implement and evaluate departmental or organization wide project plans. Accurately report tasks and status to project lead. Work with functional lead to monitor and document information related to the project.
Grant, Data, and Financial Management - Provide support in the preparation and submission of external and internal funded projects via EPAS or online grant application portal as specified by sponsor. Serve as a liaison between the PI and subcontract sites in matters related to requested documents. Provide guidance to PI in relation to required attachments or documentation required by the sponsor. Assist faculty with special projects, reports, and correspondence as related to grant acquisition. Maintain records of annual evaluations for accreditation purposes. Develop and manage annual operating budgets or provide direction as needed. Implement and/or maintain a process for financial controls. Integrate the financial management and decision making across the department/division; assist with process for financial controls; review and provide direction on analysis of financial performance and discuss results with key stakeholders; contribute to the evaluation of variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics. Provide oversight in revenue cycle management; creating competitive pricing, developing/expanding programs; and monthly revenue reporting.
Medium to Large sized/complexity program, as determined by - Direct Reports (TBD), Annual Program Expense (TBD), Departments/Disciplines Involved (TBD), Size of Team/Program (TBD), Missions (TBD), Visits/Patients/Participants (TBD)
JOB QUALIFICATIONS
Bachelor's degree in a related field
5+ years of work experience in a related job discipline OR Master's degree and 0-2 years' experience
Must be able to commute to different locations across Cincinnati.
Must be available to work occasional evenings and weekends.
Experience in Public, Maternal or Infant Health and/or Community Engagement programs is highly preferred.
Primary Location
Burnet Campus
Schedule
Full time
Shift
Day (United States of America)
Department
Cradle Cincinnati
Employee Status
Regular
FTE
1
Weekly Hours
40
*Expected Starting Pay Range
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
