At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE
Investment Operations – Specialist, Singapore works in close partnership with Investment Operations, Investments, Trading, Compliance and Client Service colleagues in Singapore to provide operational support to the investment and client support teams in the Singapore office. Utilizes industry knowledge to support the design of process flow and procedures regarding best practices. The Investment Operations – Specialist will be an escalation point for time sensitive operational issues arising in the APAC region and will assist in the resolution of issues related to operations affecting the APAC offices. This individual will seek to develop relationships, both locally and globally, ensuring all relevant parties are kept abreast of critical issues in a timely manner.
WHAT YOU WILL DO
Possess a strong understanding of end-to-end operations workflows, including data management, cash flows, transitions of client accounts, order management, trade support, settlements, cash management, corporate actions, reporting and performance, to problem solve and identify interdependencies.
Partners across various teams in Operations based in other MFS offices as well as MFS’ offshore/outsourced operations hub.
Reporting into the Director of Investment Operations UK, operates as a local escalation point for Operations-related issues (across internal processes, external providers such as custodian, brokers, vendors) as well as serving as a liaison with teams in other locations to actively evaluate, provide solutions, addresses issues and respond in a timely manner.
Serves as front-line support for the APAC investment and trading team, acting as the primary point of contact for all operational issues related to Risk, Inventory, and Trading Applications. Also gathers user feedback to enhance current functionalities and services.
Partners with Operations teams to seek out opportunities to better leverage technology in order to streamline manual processes.
Participate in inter/intra department teams, including MFS’ offshore/outsourced operations hub, to drive operational excellence by enhancing processes, improving service for all relevant stakeholders and minimizing processing risks.
Exhibit a deep mastery of inventory and trading systems such as Eagle, Bloomberg Port, Charles River Investment Management System.
Assumes additional responsibilities as needed.
WHAT WE ARE LOOKING FOR
Bachelor’s degree or equivalent.
Experience in operational activities across all asset classes desired.
Strong technical background in investment operations.
Experience working in a diverse environment where production, controls, and daily deadlines are required.
Experience with key external stakeholders such as custodians, brokers required.
Excellent communication skills, both written and verbal.
Strong attention to detail, strong leadership skills and demonstrated organizational skills.
Ability to interact with individuals at all levels of the organization.
#LI-HYBRID
At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
What we offer:
At MFS, we view our employees as family — and like you, we want our family happy and healthy. That's why we provide competitive benefits programs and family-friendly policies which support the work-life balance needs of our employees.
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.
MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.
