Receptionist

Job Description

Candidates are invited to apply for the above positions to work at our home,

220-bed Long-Term Care, 60-bed Supportive Living Home in Red Deer, Alberta

Reporting to the Office Manager with the key responsibilities will include but not limited to clerical/ business office and systems; and accounting duties.

RESPONSIBILITIES

• Greet the public and provide general information
• Provide clerical support by means of creating, editing and formatting documents such as Letters, memos, minutes, presentation, forms and Charts.
• Answer the main telephone to the facility and direct calls according to request.
• Ordering office supplies, maintenance of inventory and distribution of office supplies to other departments.
• Maintains internal records and prepares internal reports for facility as required; maintains confidentiality of all financial, personnel and resident data; maintains accounting records i.e. accounts payable/ receivable and petty cash
• Handles payments from families, queries concerning billings from residents and /or families; prepares bank deposits, Manage resident trust accounts and reconciliation of accounts
• Understand Financial Services Terminology.
• Assist in the maintenance of operating budget, maintain inventory and budgetary controls.
• Follow Safe work practice as directed by the Office Manager as required by applicable Occupational Health and Safety legislation.

QUALIFICATIONS

• Post secondary diploma/certificate in office or business administration (or comparable) preferred.
• Must have an understanding of banking practices and sufficient accounting knowledge to determine proper entries.
• Knowledge of accounts receivable, and accounts payable practices
• Proficient in Word, Excel, Power Point
• Ability to work in a fast paced environment and have exceptional time management skills.
• Ability to read and write English as well as to understand complex verbal and written instructions in English.
• Ability to take initiative and work independently
• Excellent organizational skills, with the ability to multi-task and solve problems
• Exceptional people skills, strong verbal, written and interpersonal communication skills

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

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Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.​