SAP Service Max/OTC/Plant Maintenance System Analyst

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

SAP Service Max/OTC/Plant Maintenance system analyst

What will you do?           

• Effective and efficient delivery of functional SAP Project Execution activity in a project assignment to ensure that it is delivered in consistent, harmonized and optimal manner within the guidelines of the Project Management Framework (PMF)

• Delivery and support of the impacted project in scope, throughout the whole project lifecycle (design, IT testing, UAT and implementation phase), cutover execution and hypercare support

• Effectively manage the relationship with internal business partners and employees on the project

• Work with various internal and external vendor teams to deliver Change Requests within established SLA’s

• Collaborate with other SAP Functional Leads - Project Execution to deliver a seamless global project execution model.

• Partner with the Architecture team to design new solutions to meet business requirements and properly deliver the project based on the functional specifications

• Collaborate with the ETO application team and follolw their guidance on delivering the project

• Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams

• Help in the management of Root Cause Analysis for project delivery issues

Education

• Bachelor’s Degree in Computer Science, Business Management, Project Management, Management Information Systems or equivalent work experience acceptable.

Experience

•  SAP project execution experience at least 2 full project lifecycle completed, project management/delivery / ITIL in a regulated SAP environment

• 4-7 years of experience

Tool & Technology Skills

• SAP ECC6 and/or S4 Hana implementation experience

• Agile experience

Knowledge, Skills, Abilities

• Ability to translate details into specific tasks needed to accomplish a task or solve a problem

• Excellent customer service skills required 

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

• Excellent interpersonal, written, and verbal communication skills, including ability to communicate information to both technical and non-technical staff and management

• Proven ability to work creatively and analytically in a problem-solving complex environment

• Proven ability to navigate the technology environment and work effectively with multiple groups around the globe

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