Service Technician - Trainee

Sandvik Mining Lae, Papua New Guinea

Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries. We have a strong focus on enhancing customer productivity, profitability and sustainability through our unique expertise and solutions for the manufacturing, mining and infrastructure industries. Our offering covers their value chains and is based on extensive investments in research and development, customer insights and a deep knowledge of industrial processes and digital solutions.

We have a long history of ethical and responsible business conduct, which has played a significant role in the global success of our company for 160 years. We conduct business in a sustainable and responsible manner, are committed to creating safe and healthy workplaces and delivering the industry’s safest products and services. 

We are proud to shape the future of our industry in close collaboration with our customers and partners. We believe in an inclusive, equal, and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results.

Our Company

We are a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.

It’s an exciting time to join Sandvik Mining and Rock Technology. The industry is being revolutionized through digitalization, electrification, and material development – and we’re driving significant shifts, advancing the world through our engineering. We also have our eyes set on sustainability and have ambitious goals in the areas of climate, circularity, people, and Fair Play – this helps us to keep focus on building even more sustainable business.

About the opportunity

Sandvik Mining and Rock Solutions is currently seeking a Service Technician - Trainee based at our Lae Branch and reporting directly to the Workshop Supervisor.

As a Service Technician you will be responsible for the day-to-day operations activities.

Areas of responsibility 

• To perform work in a safe manner in a team environment 
• Adhere to all Sandvik EHS and environmental policies and procedures 
• Plan for correct tools and parts required to perform tasks, according to work procedures. 
• Commissioning of products that includes quality inspections and commissioning/ dyno testing. 
• Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support. 
• Uses knowledge and experience to solve standard problems for customers. 
• Understands system functionality and interactions of hydraulics /mechanics/ electrics/ automation/ pneumatics/materials. 
• Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. 
• Occasionally collect technical feedback in Sales Area (inputs into Database). 
• Assigns simple tasks to junior staff and guides them in completing them. 
• Ensures that routine work procedures (using the tools provided), are carried out according to safety standards. 
• Adhere to all policies & procedures especially the EHS policies. 
• Work effectively either in a team environment or autonomously. 

 

 

Your profile 
You have a qualification in a mechanical trade plus a minimum 3 years’ post-trade experience. Experience with underground and surface/hard rock experience is essential and previous experience with Sandvik equipment will be looked upon favourably. You have a strong commitment to EHS as you keep safety at the forefront of everything you do and excellent customer service skills. 

 

• Relevant Trade Qualification is desirable or relevant work experience 
• Valid Driver’s License (compulsory)  
• Strong customer service and communication skills 
• Flexible to work with customer requirements, procedures, and safety policies 
• Positive attitude and a high level of determination to achieve targets set for customer satisfaction 
• Attention to detail and good interpersonal skills 
• Ability to work unsupervised 
• You are proactive self-motivated and demonstrate initiative 
• Ability to learn and use digital mobile tools and applications

How to apply

Apply Now’ button, or access the Sandvik website home Sandvik/careers