Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Officer, Reconciliation & Proofing Intermediate Analyst Hybrid (Internal Job Title: Reconciliation & Proofing Intermediate Analyst – C11) based in Chennai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
The Reconciliation & Proofing Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
In this role, you’re expected to:
Support Global Reconciliation Utility (GRU) with Business Office and Program Management Office responsibilities.
Manage updates in the Project Tracking System (PTS) for the organization’s projects, including project status, accomplishments, risks, issues, and mitigation plans.
Work with Project Managers (PMs) across the organization to ensure updates meet the minimum requirements established by the PMO and are completed in a timely manner.
Review updates received from PMs for adequacy and completeness and appropriately challenge where required.
Contribute to and assist with reporting related to the organization’s budget, headcount, open roles, and project allocation.
Coordinate yearly demand and required resourcing with sponsors and program managers, including submission of Investment Requests and follow-through until approval.
Manage end-to-end financials across GRU, including monthly headcount reports showing process alignment, annual fully loaded costs, CTB vs. RTB splits, and other ad hoc views as required.
Contribute to and assist with regular reporting and preparation of presentations and decks for various stakeholder and partner updates, meetings, and steering committees.
Work across the organization to ensure all reporting and required submissions are completed in a timely manner.
Proactively identify and address issues, escalate as needed, and propose process improvements to enhance the effectiveness and efficiency of the team.
Collaborate with the enterprise PMO/CAO office to coordinate open questions, follow-ups, and status updates.
Demonstrate a comprehensive understanding of how project leadership functions collectively to contribute to the achievement of business goals.
- Directly impact the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
- Provide value-added perspective or advice that contributes to the development of new techniques related to the improvement of processes and workflow for the area.
- Responsible for own work to support business teams for assigned Operations area
- Make a significant contribution to change-the-bank projects and offers solutions at an advanced level
- Serve as an analytical and/or procedural expert, representing a unit or team to support deliverables/initiatives
- Provide evaluative judgment based on analysis of factual trade related information in complicated and unique situations
- Responsible for escalating control gaps and issues to senior management
- Identify control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
- Identify opportunities to reduce expenses
- Apply in-depth knowledge of concepts and procedures within own area to resolve issues.
- Demonstrate a comprehensive understanding of how own operational processes collectively integrates to contribute to achieving overall business goals
- Influence decisions through advice, counsel and/or facilitating services to others in area of specialization
- Serve as the first point of escalation for staff members, management and internal (front office) /external clients
- Create, develop and maintain effective relationships with colleagues, management, internal (front office) /external clients and stakeholders (Finance, control, technology, etc.), and seeks to understand their needs and provides solutions
- Persuade and influence others through collaborative communication skills; may negotiate with external parties
- Acknowledge Citi’s principles and values of organizational culture and apply them in everyday work activities
- Any other duties as required to meet business needs
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Support Global Reconciliation Utility (GRU) with Business Office and Program Management Office responsibilities.
- Manage updates in Project Tracking System (PTS) for organization’s projects (i.e. update project status, accomplishments, risks, issues, mitigation plans etc.).
- Work with Project Managers (PM’s) across the organization to ensure that the updates are in line with the minimum requirements established by PMO in a timely manner.
- Evaluate updates received from PM’s for adequacy and completeness and challenge where applicable.
- Contribute and assist with reporting associated with organization’s budget, headcount, open roles and project allocation.
- Coordination of yearly demand and required resourcing with sponsors and program managers. Submission of Investments Requests and follow through till approval
- Managing end to end financials across GRU - monthly HC report showing the processes people are aligned to, annual fully loaded cost, CTB vs RTB split and other adhoc views as required
- Contribute and assist with regular reporting and presentation/deck preparation for variety of stakeholder/partner updates, meetings and steerco’s.
- Work across the organization to ensure all the reporting and required submissions are completed in a timely manner.
- Proactively address any issues and escalate accordingly, while come up with potential improvements to the process to enhance effectiveness and efficiency of the team.
- Collaborate with the upper organization PMO/CAO office to coordinate any open questions, follow ups and status updates
- Demonstrate a comprehensive understanding of how project leadership collectively integrate to contribute to achieving business goals.
- Provide evaluative judgment based on analysis of factual information.
- Have the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Bachelor’s/University degree
- 6-8 years of experience in reconciliations & project management required.
- Banking experience, PTS (Payment Transaction System), cross border clearances and investment banking is a plus
- Have subject matter expert in one (or more) specific skill sets, business areas or products
- Proven record of working on projects within team environment
- Proactive problem solving experience
- Applications will vary by product and business area
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#hybrid #LI-AR1
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Job Family Group:
Operations - Transaction Services
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Job Family:
Reconciliation and Proofing
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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