Auxiliary Services Technology Coordinator

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY

Reporting to the Director, the Auxiliary Services Technology Coordinator is responsible for implementing, maintaining, and supporting a wide and supporting the technology infrastructure, systems and reporting array of information & system applications associated with Auxiliary Services. Responsibilities include management information systems and web-based application services support for Auxiliary Services and related applications, which may cross-over to other university partners (Bursar's Office, Residential Life, University IT, etc.).

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Configure applications, develop programs, command procedures and scripts for assigned information systems, including but not limited to Auxiliary Services systems (Transact, eFollet, etc.).

• Participate in the gathering and review of business processes, design analysis, project planning, implementation, documentation, thorough testing and training of end users.

• Using appropriate computer software tools to write queries or design and produce reports which support departmental and enterprise needs. Perform cross-system data comparisons and reconciliation to support accurate and consistent reporting.

• Analyze data to ensure accurate reporting. Maintain, regularly review, update and grow an inventory of legacy reports, system delivered reports and customized reports.

• Work with the Office of Information Technology to identify application server, network and security requirements as required to support current and future applications suite.

• Complete tasks as assigned to support the implementation of new technologies. Participate in fit gap and prototyping sessions, configuring systems, testing configurations, setting up tables, importing and exporting data, and resolving issues.

• Train department staff and create and update training documentation in the use of various technologies.

• Troubleshoot and analyze system issues, thinking outside the box ability to develop and test various business process scenarios.

• Evaluate the validity to continue use of current software/reporting processes, and appropriately recommend future system enhancements and additional functionality.

• Maintain integrity and confidentiality in instructional and program operations.

• Establish and maintain effective communication and cooperative working relationships with university administrators, faculty and staff, government, and private agencies to accomplish the objectives of the University.

• Ensure accuracy in maintaining data base, financial and associated records.

• Represent the University at conference, seminars or meetings as required.

• Serve on ad hoc committees as required.

• Perform other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS

REQUIRED:

• Bachelor’s degree from an accredited college or university in a field related to the position.

• Minimum of two years of professional experience in information systems.

• Proficiency in systems programming, including SQL and PL/SQL.

• Proficiency in report development and data analysis.

• Technical understanding of the principles and concepts behind application analysis, design analysis, and implementations.

• Ability to exercise independent judgment and initiative, and manage multiple projects and deadlines; communicate and coordinate with all levels of the University community.

• Must be detail oriented, highly motivated, committed to excellent customer service, and able to demonstrate a high degree of judgment, problem-solving, and resourcefulness.

PREFERRED:

• Previous experience with the Transact and Cloud POS, Residential Housing software, Banner, HTML, Java, Microsoft Office Suite, Cognos and Crystal Reports, Workday.

• Previous experience in higher education.

• Technical understanding of the principles and concepts behind application analysis, design analysis, and implementations.

• Acknowledgement and understanding the significance your work plays in the end users' understanding of your programs/documentation.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. 

Salary Range

$63,833.23-$73,415.99 Annually

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/   

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions. 

Department

Auxiliary Services Operations

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/