YOUR MISSION (The Job Description)
This position is responsible for performing the day-to-day operations and activities in the Slot Department or within a section or area of the Slot Department for the casino operations located inside Virgin Hotels Las Vegas.
Qualifications
THE NITTY-GRITTY (The Essential Job Duties)
- Ensure that the assigned area(s) are neat, clean and accommodating for casino guests
- Safeguard against theft and ensure the security and integrity of all casino funds and property assets within the Slot Department
- Perform Slot Department regulation compliance procedures within the department based on departmental and State of Nevada gaming policies and internal control standards
- Be aware of and communicate with guests and coworkers about matters including all special events functions, entertainment, restaurant schedules, etc.
- Perform inter-department projects as directed
- Maintain clear lines of communication with all support and related departments including but not limited to Cage, Security, Surveillance, EVS, Engineering and other casino departments
- Maintain control and accountability for assigned keys
- Execute all departmental, State and IRS gaming related policies, procedures and Currency Transaction Reporting requirements
- Communicate to supervisory personnel daily activities performed on an assigned shift
- Review new slot gaming devices with vendors and coworkers; maintain awareness of state-of-the-art technology as it relates to the games installed and operating in the casino
- Follow standard procedures and training to be alert for guests who may experience excessive alcohol consumption and/or who must demonstrate age-appropriateness to be present in the casino
- Keep abreast of new technology pertaining to the Slot Department
- Maintain awareness of accurate hand-pays as designated by company policy pertaining to slot guests
- Maintain seating available in a neat and orderly fashion for slot guests
- Other duties as assigned
WHAT IT TAKES (The Qualities We Look For)
- Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
- Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
- Effective communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think freely and approach all issues with a completely fresh approach
- Ability to anticipate needs and over-deliver wherever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, able to inspire and motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S
- Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- One year of experience in a retail or other guest contact position; Slot Attendant experience preferred
- Must possess keyboard/keypad data entry skills, basic mathematical skills and a functional ability to read, write and understand English
- Demonstrate capacity to learn multiple facets of slot operations.
- Understanding of gaming regulations related to slot operations
- Basic knowledge of Word and Excel
- Ability to identify areas on the gaming floor by slot zone
- Ability to operate a two-way radio and other electronic equipment
WOULD BE NICE TO HAVE'S
- Comprehensive understanding of gaming regulations related to slot operations
- Knowledge in the operation of all slot machines and support technology currently in use
- Familiar with property amenities and marketing promotions and ability to communicate those offerings to guests
THE WORKING CONDITIONS
- Must be able to lift 50 pounds unaided by others, and to move up to 125 pounds with appropriate equipment to facilitate movement
- Stand and walk for the entire shift. Proper footwear is required
- Communicate clearly in verbal and written English
- Bend, squat and stretch in areas of limited space
- Work in an environment that is subject to varying levels of cold, heat, smoke, light (including flashing lights), and sound
- Must be able to accurately count cash and differentiate between different denominations of money
- Must be able to use an in-ear communication device
- This position requires availability to work various hours and shifts, including night, weekends, and holidays
VALUABLE TRAITS
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
