Full TimeENNorth America
A preferred internal candidate has been identified. All qualified candidates will be considered for this role and future opportunities.
Growth Operations Program Manager (US-O)
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!
Job Description
Growth Operations & Strategy positions our people to win, fueling excellence in execution by optimizing process and engagement, driving efficiency through tools and insights, and unifying CCO teams under a connected growth agenda.
This person is responsible for developing and delivering high impact enablement programs, transforming strategic priorities into execution plans that improve how our internal teams drive growth. This role blends program ownership, execution, and stakeholder management.
Responsibilities
• Develops, manages, and executes strategic programs and projects that drive efficiency and effectiveness for how we grow the business by partnering with cross functional business leaders and CCO leadership team.
• Leads the strategic development and execution of key training and development programs for business development function (training, analyst development, best practice sharing, etc.).
• Partners and collaborates with global and cross-functional stakeholders to adapt and implement global programs in line with North American business needs.
• Drives the development and execution of communication and engagement strategies that enable Growth teams with the information and clarity needed to deliver results.
• Evaluates and establishes programs that equip Growth, Account Teams, operational and functional stakeholders with the capabilities and engagement needed to support evolving commercial and customer objectives.
• Supports culture initiatives that drive connectivity between CCO functions (business development, solutions design, marketing & engagement, growth operations & strategy).
• Performs other duties as assigned.
Required Education and Experience
• Bachelor’s degree with emphasis on business administration, required.
• Eight to ten (8-10) years of minimum experience in Talent Management, Training & Development, Sales, Program Management, Project Management, Sales Operations, and/or Sales Enablement, required.
• Program management experience, required.
• Management experience, required.
• Strong communication skills – verbal, written, interpersonal skills, preferred.
• Outstanding presentation skills, preferred.
• Strong facilitation, time management and organizational skills, preferred.
• Ability to train groups of employees at all levels, preferred.
• Entrepreneurial attitude and leadership ability, preferred.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
