Dealership:
L0502 Suburban Ford of Romeo
SUBURBAN FORD of ROMEO
EXPERIENCED SERVICE ADVISOR – THIS IS NOT AN ENTRY-LEVEL ROLE
Suburban Ford of Romeo is a high-volume, fast-moving service operation with more work than we can handle. We need a proven, battle-tested Service Advisor who can step in immediately, take control of the drive, and turn opportunity into results.
If you know how to move tickets, drive revenue, and keep customers coming back—you will thrive here. If not, this is not your job.
THIS IS WHAT YOU WILL OWN
You are not just writing tickets—you are running the show.
- Diagnose vehicle concerns quickly and accurately—no hesitation
- Verify warranties and service contracts with confidence
- Build strong, profitable estimates for labor, parts, and materials
- Write repair orders, secure approvals, and move work through the shop fast
- Act as the single point of accountability between customer and technician
- Clearly communicate issues, solutions, and expectations on both sides
- Identify and sell additional services the right way—professional, direct, and effective
- Handle manufacturer warranty processes without error
- Keep customers informed, engaged, and loyal
- Protect CSI while driving throughput and revenue
This is a performance-driven role. Speed, accuracy, and communication are non-negotiable.
WHY THIS ROLE STANDS OUT
- Busy shop – constant flow of work, no slow days
- High-volume service lane = serious earning potential
- Strong team environment with the support to win
If you’ve been waiting for a place where your skill actually translates into income and opportunity—this is it.
WHAT WE EXPECT FROM YOU
- Previous Service Advisor experience (strongly preferred)
- Prior automotive technician experience is a major plus
- A team-first mentality with a relentless focus on customer satisfaction
- Solid mechanical understanding of modern vehicles
- Ability to communicate clearly, confidently, and consistently
- Valid driver’s license and acceptable driving record
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan2
- Lithia Learning Center
READY TO STEP UP?
If you can handle the pace, the pressure, and the opportunity—apply now.
Do not wait. High performers don’t stay available for long.
APPLY TODAY!
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
