Assistant Manager, Business Operations Management

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world's top universities. The VP(AI&DE) Office coordinates national AI programmes hosted at NTU, shapes university-wide AI policies, and represents NTU in national and international AI engagements.

We are seeking a dynamic and highly motivated individual to join the VP(AI&DE) Office as an Assistant Manager, Business Operations Management. Working closely with the Manager, you will play a key role in the management and delivery of high-impact national and international programmes — including large-scale AI initiatives and competitions — while coordinating across government agencies, research partners, and internal NTU departments to advance NTU's strategic AI objectives. This is an excellent opportunity to contribute meaningfully at the intersection of AI, research, and education in one of the world's leading universities.

Job Responsibilities

Project & Programme Management

• Manage, execute, and track multiple high-value, concurrent projects simultaneously – spanning institutional, national, and international programmes – from initiation through to successful completion, ensuring quality assurance and compliance with NTU’s policies and guidelines throughout.

• Drive the smooth running of national programmes hosted under the VP(AI&DE) Office, such as the NRF AI4S Programme Office and AI Singapore’s pillars hosted by NTU, including coordinating multi-stakeholder alignment across internal NTU units and external national agencies, and support the integration of these programmes with NTU’s systems and processes.

• Plan meeting cadence, take meeting minutes, track action items, monitor progress, and review deliverables to ensure work plans and timelines are met.

• Provide periodic progress updates to leadership and proactively escalate critical issues for timely resolution.

Policy & Governance

• Contribute to the formulation and development of university-wide AI policies. Lead the implementation and ongoing governance of these policies through working collaboratively across multiple NTU departments to ensure robust procedures and system integrations are in place.

• Perform regular reviews of policies, procedures, and guidelines to ensure continued relevance and effectiveness.

• Evaluate incoming resource and procurement requests (e.g. GPU workstations, servers, and cloud credits) in compliance with university policies, managing a substantial volume of requests per month, while maintaining organised, comprehensive records of all requests and outcomes to ensure seamless audit readiness.

• Facilitate the review of university-level collaboration agreements.

Stakeholder Engagement & Communications

• Engage faculty and administrators across colleges, schools, centres, and external entities to implement management decisions with clarity and efficiency.

• Collate and synthesise information on AI-related initiatives, programmes, and projects to support management decisions — including drafting reports, official proposals, meeting briefs, and progress updates, some of which require in-depth research into the AI landscape locally and internationally.

• Develop visually engaging and compelling materials that showcase the University's AI capabilities and achievements to external partners and stakeholders, including for high-visibility national and international audiences.

Events & Outreach

• Lead the end-to-end planning, logistics, and onsite execution of university-, national-, and international-level events – including workshops, NTU-hosted competitions such as the National Olympiad in AI in collaboration between AISG and NTU, and flagship international events such as the hosting of International Olympiad in AI (IOAI) 2027 – requiring meticulous coordination with Senior Management and key stakeholders across government, industry, and academia.

General Administration

• Support other general administrative duties and ad-hoc projects as assigned.

Qualifications, Experience, and Skills

• Degree from a recognised university.

• Preferably at least 3 – 5 years of working experience.

• Experience in programme management and/or partnership development, preferably within research, academic, or technology environment.

• Team player, resilient, persistent and self-motivated nature with experience handling multiple projects and tasks.

• Strong interpersonal and communication skills, with a proven ability to positively interact with co-workers at different levels.

• Strong organisational and project management skills, with attention to detail and the ability to manage multiple initiatives concurrently.

• Pragmatic approach to change and problem-solving especially when working to tight deadlines.

• Excellent administrative skills and fully competent in MS Office applications and databases.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU