Claims Assistant I

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

40,300 - 49,300

 

About the role

We’re looking for a Claims Assistant I to join our growing team!

You will be responsible for providing administrative assistance and front-line quality customer service in the settlement of insurance Claims.

What you'll do here:        

• Prepare forms and correspondence to insurance clients, vendors and legal representatives.

• Manage file storage and retrieval process for closed files.

• Provide various administrative support such as photocopying, scanning, etc.

• Open new claims and assign appropriate claims adjusters.

• Process, coordinate, sort and distribute incoming correspondence.

• Process payments on claim files.

• Identify process improvements to management.

• Greet customers, as required.

What you bring to the table:

• High School or College Diploma including business/administration training or any combination of equivalent education and experience.

• 3 months to 1 year of work experience.

• Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.

• Effective communications skills with an emphasis on customer service.

• Strong computer skills or training with standard office applications including strong data entry skills.

• No Canadian work experience required however must be eligible to work in Canada.

• Must be comfortable with Contract End Date being August 31st 2026

This role is eligible for employee referral bonus. #myReferrals1000

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.