Assistant Peer Review Performance Manager

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

The Assistant Peer Review Performance Manager plays a pivotal role in driving day-to-day peer review operations across a defined segment of Wiley’s Research Publishing journal portfolio.

In this position, you will oversee the performance of editors and editorial offices, ensuring alignment with expected behaviours, KPIs, and peer review best practices. You will work closely with internal stakeholders and external partners to optimize workflows, enhance operational efficiency, and deliver a high-quality, consistent author experience throughout the publication lifecycle.

This role operates within an established framework, receiving direction from your manager while leveraging guidance and coaching from senior peers to continuously improve performance outcomes.

How you will make an impact

• Drive peer review excellence:
  Manage the end-to-end peer review process across a portfolio of journals, ensuring timely, high-quality editorial decisions and smooth transition to Content Operations.
• Elevate editor and editorial office performance:
  Monitor and assess editor and administrative performance against defined KPIs, providing feedback, coaching, and remediation where needed.
• Enhance author experience:
  Champion initiatives that improve speed to decision, transparency, and quality across the author journey.
• Leverage data to optimize performance:
  Analyze editorial data and insights to identify trends, improve workflows, and drive continuous improvement initiatives.
• Ensure adherence to best practices and integrity standards:
  Maintain rigorous oversight of peer review processes, documentation accuracy, and ethical standards, including identifying and escalating integrity concerns.
• Lead operational improvements:
  Review and refine journal workflows to improve efficiency, consistency, and alignment with Wiley standards, supporting standardization and scalability.
• Support change and transformation:
  Contribute to the rollout of new tools, services, and editorial office models, including onboarding new partners and adapting to evolving operational frameworks.
• Collaborate cross-functionally:
  Partner with Publishing Operations, Editorial Excellence, data analysts, and Research Publishing colleagues to deliver strategic and journal-level improvements.

What we look for

• Proven experience in academic publishing, peer review management, or editorial operations
• Strong understanding of peer review workflows, editorial best practices, and research integrity principles
• Ability to manage performance through data, metrics, and KPI frameworks
• Experience working with editors, editorial boards, or external vendors/partners
• Strong analytical skills, with the ability to interpret data and translate insights into action
• Excellent stakeholder management and communication skills across global, cross-functional teams
• Highly organized with strong time management and prioritization skills in a fast-paced environment
• Demonstrated ability to drive process improvement, standardization, and operational efficiency
• A proactive mindset with the ability to identify issues and implement corrective actions

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. 

 

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. 

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. 

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

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Job Posting Title:

Assistant Peer Review Performance Manager

Location:

Tokyo, JPN