Role:
· Handling personalized service requests of Privy customers.
· Generation of timely business MIS.
· Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of Privy customers.
· Managing complaints of Privy customers and ensuring their resolution within TAT
Job Requirement:
· Excellent written and oral communication skills
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite
· Good Knowledge of Microsoft Excel
· Understanding of banking norms and processes.
