Senior Officer, Customer Relationship Management, Chattogram

Do you have a passion for ensuring consumer safety and making a positive impact on a sustainable world? Join us at Intertek Bangladesh, a trusted leader for over 130 years in ensuring global product quality! We are hiring individuals who can share our passion for excellence and help us drive our mission forward. Join us in our exciting journey filled with learning opportunities and rewarding challenges!

If you’re looking for an exciting career with purpose and want to work for a leading Total Quality Assurance provider to industries worldwide, take a look at the opportunity we currently have available and apply!

Job Title:  Senior Officer

Type of Employment: Permanent

Department: Customer Relationship Management

Job Location: Chattogram

Job Responsibilities:

·         Conduct all allotted tests as per methods and SOP.

·         Prepare initial test report and verify accuracy of test results.

·         Monitor any discrepancy in test material, method or equipment.

·         Ensure all assigned tests are completed within stipulated timeline.

·         Keep all necessary records of the tests conducted.

·         Maintain stock records and monitor the consumables.

·         Maintain all QC parameters as per SOP/guideline and update daily QC.

·         Maintain equipment performance and up-to-date calibration records.

·         Keep the test area clean and maintain impeccable housekeeping all around. 

Required Skills:

·         Soft Skills: Organized, meticulous attention to detail and accuracy, problem-solving skills, patience, ability to work under pressure and tight deadlines. Proficiency in problem-solving, patience, proactive approach, and multitasking abilities. 

·         Technical Skills: ISO/IEC 17025 Certification, Basic Training in Calibration & Measurement Uncertainty, Basic knowledge on dying/finishing/weaving/garment making.

Educational Requirements:

BSc/MSc from Textile Engineering Background

Experience Requirements:

1-4 years of experience in relevant functional area

Other Job Requirements:

·         Language Proficiency: Proficient in both English and Bangla

·         Computer literacy: Hand-on experience in MS Word, Excel and PowerPoint.

Interested candidates are requested to apply by 14 May 2026.

About Us

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

 Through a comprehensive network of over 1,000 laboratories and offices situated in over 100 countries, Intertek provides innovative and tailored Assurance, Testing, Inspection, and Certification (ATIC) solutions for its clients' operations and supply chains. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do.

Intertek is known for its client-focused operations and highly engaged subject matter experts, but it’s more than just a global network of specialists—it's a community of individuals working together to bring quality, safety, and sustainability to life.

To know more about the company, please visit https://www.intertek.com/bangladesh/careers/