Agency Business Acquisition, Senior Principal

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

This role will be responsible for driving agency engagement and ensure effective execution of strategic initiatives.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Roles and Responsibilities:

Education to Reinforce Service Standards

Coordinate with Business Training & Development Department to

• Design core & elective training content

• Arrange F2F workshop and virtual classes for local and MCV markets

• Develop toolkit for serve to sales journey

Promotion, Campaigns & Contests

Collaborate with campaign team to

• Organize thematic workshops & seminars

• Promote success stories of Leads Generation

• Implement recognition program for successful DDs/Leaders/Agents

• Initiate seasonal contests e.g., digital tool adoption leaderboard

Agency Communication & Alignment

Work with Agency Business Development Departments to

• Identify and engage target districts

• Involve in district visit to drive agency communication and alignment

Change Management Ambassador

Work with family head and district directors to

• Involve in district visit to drive agency communication and alignment

Minimum Job Requirements:

• University graduate plus 5-8 years relevant experience

• Strong administration and problem-solving skills

• Ability to work and cooperate with different parties

• Team player and good communication skills

• Detailed mind and good at time management

• PC skills in Office Operating software (especially in AI Tools, Microsoft Excel and Power-point)

• Proficient in English and Chinese writing

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.