Medical Records Technician

Job Summary:

Supports the integrity, accuracy, and confidentiality of patient health information by maintaining complete and compliant medical records. Plays a vital behind-the-scenes role in ensuring providers and care teams have timely access to accurate documentation to support safe, high-quality patient care.

Job Description:

Position: Medical Records Technician
Location: Waterville, ME
Schedule: 40 hours per week
Shift: Days | Monday – Friday | 8:00 AM – 4:30 PM

As a Medical Records Technician, you’ll be an essential part of our Health Information team, ensuring medical records are accurate, secure, and accessible. Your work directly supports patient safety, compliance, and seamless care coordination across the organization.

What You'll Do:

• Abstracts, copies, and mails pertinent portions of medical records while ensuring patient confidentiality
• Assembles, analyzes, and maintains complete medical records. Creates or reactivates retired/stored records
• Files medical records accurately and promptly
• Assists with reviewing requests for release of medical information for proper authorization as needed
• Maintain and organize electronic health records (EHRs) and paper documents
• Process patient admission and discharge records
• Analyze patient records for completeness, accuracy, and compliance with organizational guidelines
• Perform regular audits and quality checks to ensure documentation standards are met
• Maintain confidentiality and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations

What We're Looking For:

• Strong attention to detail and ability to manage information with a high degree of accuracy
• Professional written and verbal communication skills
• Strong organizational and time management skills
• Preferred knowledge of medical terminology
• Experience working with EHR systems and Microsoft programs
• Ability to handle sensitive information with discretion and integrity

Why MaineGeneral?

At MaineGeneral, you're part of a mission-driven health system that believes care is better when it's intentional, collaborative, and centers around both patients and the teams who support them.

Scheduled Weekly Hours:

40

Scheduled Work Shift:

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .