Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.
Organizational Context and Scope
Under the oversight of the Chief of Mission (CoM) and direct supervision of the Chief of Mission in Copenhagen in Denmark; and, in collaboration with relevant units at the IOM Sub-Regional Office in Brussels, the incumbent will be responsible for assisting in the implementation and reporting of the Danish resettlement quota programme, as well as supporting the implementation and reporting of other relevant projects under the IOM Denmark office.
- Assist with resettlement movements activities from countries of departure to Denmark under the Danish resettlement programme (DKRST), in line with established guidelines as well as the IOM-Denmark Framework Agreement on resettlement cooperation and related documents.
- Process resettlement beneficiaries by registering incoming cases and following up with IOM offices in countries of departures and project partners on administrative tasks and logistics related to selection missions, health assessments, Pre-Departure Orientation (PDO), including travel document issuance and other assistance.
- Support the arrangement of international travel, including coordination of arrival dates, reception and handover to project partners and receiving Danish municipalities.
- Support the monitoring and registration of programme results in organizational databases according to institutional policies and provide updates on programme activities to project partners.
- Provide departure, transit, and arrival assistance to refugees arriving at Copenhagen Airport, including regular office hours as necessary (early mornings/late evenings).
- Carry out administrative tasks related to resettlement operations, including but not limited to establishing and maintaining files and supporting documentation.
- Provide logistical support to other movement operations to and from Denmark such as self-payers or other migrants departing from, transiting or arriving to Denmark.
- Provide inputs to Standard Operating Procedures (SOPs) for the various steps of movement operations in Denmark in coordination with the IOM the Sub-regional office in Brussels and IOM Headquarters (RMM).
- Provide inputs to donor reports and support the development of project proposals for submission to potential donors.
- Assist in the timely implementation and reporting of other IOM Denmark projects, as needed and feasible.
- Perform such other duties as may be assigned by the Chief of Mission.
Required Qualifications and Experience
Education
- Bachelor’s degree in fields relating to resettlement or other IOM programming (e.g. social work, political/social science, migration issues) from an accredited academic institution with three years of relevant professional experience, or,
- High school diploma with five years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Knowledge of IOM resettlement operations and previous experience with IOM provided airport assistance is considered an advantage.
- Relevant experience supporting activities in the area of migration is considered an advantage.
Skills
- Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Experience in working in an intercultural setting is considered an advantage.
- Good teamwork skills.
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, fluency in English is required (oral and written).
Working knowledge of Danish, Amharic, Arabic, Dari, or Swahili is considered advantageous.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 1
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators Level 2, if with direct reports
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
Please refer to this link for guidance on IOM Job Category.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
