EntryFull TimeEN
POSITION SUMMARY
Location: Melbourne, VIC
Job Type: Full-time | Night Shift
Are you detail-oriented, customer-focused, and thrive in a quiet yet dynamic environment? Sheraton Melbourne Hotel is seeking a Night Auditor to join our Guest Services team. Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Night Auditors take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Night Auditor makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
What We’re Looking For
Strong attention to detail and problem-solving skills.
Excellent communication and customer service abilities.
Ability to work independently and as part of a team.
Basic computer skills and willingness to learn hotel systems.
High school diploma or equivalent (hospitality experience a plus, but not required).
Why Join Us?
Be part of a globally recognized brand with a supportive team culture.
Enjoy competitive pay and benefits.
Opportunities for growth and development within Marriott International.
Apply now and help us create memorable experiences for every guest—even after dark!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
