EntryFull TimeEN
POSITION SUMMARY
As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Front Desk Supervisor, opportunity awaits.
Position Summary:
Supervise the front office team, supporting them with general operational tasks
Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries, engage and inspire guests through each guest experience
Build and strengthen relationships with existing and new customers to enable future bookings
Take guest reservations and perform cash handling & credit card responsibilities
Oversee service standards whilst identifying and implementing improvement initiatives, setting the pace in the industry
Plan and execute team building activities so associates feel valued for their contributions
Be a dynamic and thoughtful supervisor by empowering and supporting your team
About You:
Experience with OPERA property management system or similar
Relevant experience in a similar supervisory role
Working rights in Australia
Drivers license
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
