At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Client Service Management to join our Client Services team. This role is located in Amsterdam.
The Account Manager (AM) is responsible for managing a portfolio of Asset Servicing commercial relationships in the EMEA region encompassing all client types. The AM is the senior point of contact for the client and for the team and is accountable for deepening existing relationships through cross-selling, driving relationship profitability and satisfaction.
AM’s understand their client's business fully, serve as an advocate for the relationship within the bank and act as a trusted advisor for their relationships. AMs manage risks, opportunities, and impacts to the bank, and are responsible for leading and coordinating client team members. The AM also oversees the service delivery for our clients and partners with product, operations, credit, Treasury and other BNY Mellon functional partners to deliver high quality service.
In this role, you’ll make an impact in the following ways:
Collaborate:
Evolve:
Transform:
To be successful in this role, you will need to:
For this role we’re seeking the following:
Bachelor’s degree or the equivalent combination of education and experience is required.
Experience in an operational area and/or client services preferred.
Knowledge of common processes governing client arrangements such as Global Custody Agreements, Pricing approaches and client profitability analyses
Proven ability to resolve the most complex or non-routine client issues or inquiries and contribute to business development efforts.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.