Senior Product Review Manager

Job Type: Permanent
Location: Edinburgh, Birmingham or London
Salary: Up to £75,000 dependent upon experience
Closing Date: 28th May

Who are we? 

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

 Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role
We are seeking a senior product professional to provide oversight and assurance across Group Product Review activity.  You will bring strong technical knowledge of products propositions, applying this expertise to complex reviews, acting as senior point of reference, and embedding Product Review frameworks and principles across the business.

This is a varied leadership role with people management responsibility covering Product Review planning, governance, technical assurance, and quality of reporting. You will present findings and recommendations to senior stakeholders and governance forums, working collaboratively across the business and where appropriate with third parties across the supply chain.

With deep knowledge of life and pensions products and the regulatory context, you will be accountable for the end-to-end delivery of Product Review outputs, ensuring reviews are accurate, proportionate, robust, defensible, and delivered on time.  Outputs must be evidence based, customer outcome focused, well structured, and suitable for senior governance review.

What we’re looking for

• Proven experience as a people leader, able to balance good customer outcomes, customer experience, and conduct risk through effective resource planning, prioritisation, and delivery of customer focused outcomes
• Strong understanding of life and pensions products and propositions, with a sound grasp of the regulatory environment and Consumer Duty expectations in which a Life and Pensions business operates
• Demonstrate consistent focus on customer outcomes and fair value, applying professional judgement to identify foreseeable harm and drive meaningful, proportionate recommendations and improvements through reviews
• Takes ownership for end-to-end delivery quality in agreed timeframes, balancing quality, regulatory and internal expectations, ensuring reviews and actions are accurate, robust, defensible, clearly owned, and tracked to completion
• Excellent report writing, communication, and interpersonal skills, with the ability to draw clear conclusions, influence stakeholders credibly, and respond effectively to unforeseen challenges and competing priorities in a complex organisation

We want to hire the whole version of you
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. 
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 
We’re reviewing applications as they come in, so apply early to avoid missing out.

Find out more about working at Standard Life

Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates

Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us