Mechanicsville Consumer Loan Specialist

Employing Unit: Colonial Farm Credit 

Position Title: Consumer Loan Specialist (Loan Processor)

Salary: $47,000+ commensurate with experience and qualifications
plus superb benefits package provided to all employees including up to 9% 401k contributions and profit-sharing program

Position Summary:
Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned  agricultural credit cooperative and provides loans for:

•    Farms and country homes
•    Land purchase, home construction, and improvements
•    Buildings, machinery, livestock and equipment
•    Production capital for both full-time and part-time farmers
•    Ag-related businesses

                                                                                            Consumer Loan Specialist

We have an excellent opportunity for a Consumer Loan Specialist to join our Mechanicsville team. Reporting to the Loan Operations Supervisor, this role is responsible for supporting Consumer loan processing, closing, and servicing activities, along with a variety of administrative and customer service functions.

Key Responsibilities
•    Perform loan and accounting functions related to: 
o    Loan processing
o    Loan closings
o    Loan service activities (payments, disbursements, documentation)
•    Collaborate closely with Relationship Managers (Loan Officers) to ensure timely and accurate loan closings following approval
•    Prepare and review loan documentation to ensure completeness and compliance with Farm Credit procedures
•    Manage post-closing activities and ongoing loan servicing responsibilities
•    Provide professional customer service by: 
o    Answering incoming calls
o    Greeting customers and visitors
o    Responding to routine inquiries
o    Directing callers and customers to appropriate resources
•    Communicate effectively with attorneys, settlement agents, and borrowers throughout the loan closing process

Additional Information
•    Farm Credit loans are retained within our portfolio for the life of the loan (not sold on the secondary market), allowing for a more relationship-focused approach to servicing.

What We’re Looking For
•    Strong attention to detail and processing/organizational skills
•    Ability to manage multiple tasks and deadlines in a fast-paced environment
•    Clear and professional communication skills, both written and verbal
•    Customer service mindset and team-oriented approach

Education, Experience, and Requirements (Qualifications for Success)
•    Minimum of three (3) years of experience processing consumer loans (home purchases, refinances, consumer construction, lot loans) 
•    Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
•    Current Notary Public commission or ability to obtain commission upon hire
•    Demonstrated ability to manage multiple tasks and work independently with minimal supervision
•    Strong written and verbal communication skills, with the ability to interact effectively with customers and colleagues
•    High level of discretion and ability to maintain confidentiality
•    Exceptional attention to detail and accuracy
•    Excellent customer service, telephone, organizational, and grammar skills
•    Ability to successfully pass background screenings, including credit, criminal, driving, and drug tests
•    Working knowledge of Farm Credit operations (preferred)
•    High school diploma required; Associate degree in business or related field preferred
•    Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions

Location: Mechanicsville Office, 7104 Mechanicsville Turnpike, Mechanicsville VA 23111  

Supervisor: Amanda Weaver, Loan Operations Supervisor – Consumer Team

Applications Accepted Through: Sunday, May 31, 2026        

EOE/D/V