The Position:

Senior Registrar Assistant

Job Summary:

Position Overview: Muhlenberg College is currently seeking a Senior Registrar Assistant to support our students as part of a collaborative team in the Office of the Registrar.

Characteristic Duties & Responsibilities:

Graduation

• Conduct audits for college-wide degree requirements and communicate results to appropriate students, faculty, and staff in a timely fashion. Coordinate with cross campus colleagues responsible for Commencement ceremony, providing necessary reports and updates regarding student graduation status.  Process and coordinate issuing of diplomas at each graduation cycle.
• Manage requests related to graduation, course requirements and other data needs.

Transfer Credit & Cross-Registration Evaluation

• Review course work from other institutions and post them to the student record utilizing Workday. Collaborate with Academic Departments as well as other cross campus colleagues regarding transfer work approval.   

• Manage TES (Transfer Evaluation System) including but not limited to collaborating with Department Chairs regarding equivalencies and maintaining the updates in TES.

• Collaborate with coordinators from the Lehigh Valley Association of Independent Colleges consortium to ensure students are approved and registered on the appropriate campuses.
• Create new LVAIC students in Workday, register them for courses, communicate key information, and provide final transcripts to home institutions.
• Collect and post grades for Muhlenberg students attending other LVAIC institutions and coordinate with the office of Graduate and Continuing Education billing office for students cross-registering for summer courses.

General Operations

• Hire, train and supervise student workers.
• Veterans Affairs (VA) support - Provide Registrar's Office specific support for the VA program, including verifying and completing certifications for traditional residential students through the VA’s Enrollment Management system, and supplying Registrar Office related documents in preparation for program audits.
• Convey College policy accurately to students, parents, faculty, staff and the general public.
• Assist with registration and add/drop processes, which include an understanding of the master course listings and data entry.
• Support the day-to-day systems and technology operations of the Registrar's Office; identify and resolve data discrepancies in collaboration with OIT.
• Provide Workday registration support; assist students and faculty with course registration and troubleshooting issues via chat, email, phone and in person. 
• Provide departmental support, including helping students at the front counter, processing electronic and print transcript requests, student course withdrawals, pass/fail requests, late add/drop/withdraw petitions, advising cohort changes.
• Utilize in-depth understanding of the Registrar's Office business processes to anticipate the needs of constituents; represent the department in cross-campus initiatives.
• Perform other duties as assigned.

 

Schedule & Benefits: This is a full-time, year-round position with standard working hours of Monday – Friday. Muhlenberg offers a highly competitive benefits package, including but not limited to, generous holidays (including 3 days off for Thanksgiving and an extended winter break between Christmas Eve and New Year’s Day), vacation (15 days per year to start), sick leave, paid parental leave, tuition programs at the undergraduate and graduate level, medical, dental and vision coverage, flexible spending plans, College-provided short-and long-term disability at no cost to the employee, life insurance, and retirement. Waiting periods may apply.

The College & Surrounding Area: Founded in 1848, Muhlenberg College is a private, residential, liberal arts college offering baccalaureate and graduate programs. At Muhlenberg, we are committed to a campus community that ensures students, faculty, and staff of all backgrounds feel welcome, respected, valued and included. The College provides an intensely challenging, supportive environment centered around a rigorous academic curriculum designed to prepare students for lives of leadership and  meaning in a dynamic, global society. The academic program is amplified by a range of innovative programming: comprehensive and intentional residence-life programming, expansive experiential learning requirements, and an innovative coaching program designed to maximize every student’s performance and potential.

Part of eastern Pennsylvania’s scenic Lehigh Valley, Allentown is a diverse city of 125,000, Pennsylvania’s third-largest, located just 60 miles north of Philadelphia and 90 miles west of New York City. The Lehigh Valley, which also includes neighboring cities Bethlehem and Easton, is one of the fastest growing regions in the state and the Northeast, leading Pennsylvania in population growth for people aged 18–34. Home to a vibrant arts scene, extensive parks and recreational opportunities, a rich blend of diverse cuisine, and so much more, visit Life in the Lehigh Valley | Muhlenberg College and check out Allentown here.

While no one person may possess all the qualifications listed below, the ideal candidate will have many of the following professional experiences and characteristics:

Qualifications:

• Bachelor’s degree required.
• Minimum two years’ related experience.
• Workday experience preferred.
• Veterans Affairs experience preferred.
• Demonstrated ability to communicate effectively with faculty, colleagues, students and the public utilizing discretion and professionalism.
• Demonstrated commitment to fostering an inclusive academic and professional environment where all members of our campus community are respected, valued, can succeed, and thrive.
• Ability to confidentially ensure and safeguard student records.
• Proven ability to manage multiple tasks, priorities, and deadlines.
• Strong organizational, communication, and interpersonal skills.
• Team focused and interested in working in a highly collaborative environment.
• Demonstrated success in a customer-service oriented environment.
• Successful completion of satisfactory background checks, including but not limited to education and criminal background.

To apply, upload your application package as a single PDF document. A complete application package includes: 1) cover letter; 2) resume; 3) a separate statement summarizing how your professional experience will contribute to a more inclusive community at Muhlenberg; and 4) names/contact information for three professional references. Application review will continue until the position is filled.

 

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An Equal Opportunity Employer, Muhlenberg College is committed to valuing and enhancing diversity and encourages applications from individuals who can contribute to the diversity of our community. Muhlenberg College does not discriminate against any person based on age, ancestry, color, disability, gender, gender identity, genetics, national or ethnic origin, race, religion, sex, sexual orientation, pregnancy, childbirth, or related medical conditions, veteran status or any other basis protected by applicable federal, state or local laws, in its education programs and activities, including admissions and employment. Muhlenberg College does not discriminate on the basis of sex as required by Title IX.

Legal Notice

Muhlenberg College Annual Crime Reporting- As provided by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act of 1998, prospective employees of Muhlenberg College are entitled to request and receive a copy of the College Annual Security Report (ASR). The ASR can be accessed at http://www.muhlenberg.edu/annualsecurityreport . This report includes crime statistics on certain reportable crimes, as well as Muhlenberg College Safety Policies. The report also includes institutional policies concerning campus safety and police, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault and other matters. Anyone wishing a paper copy of the ASR may contact the Campus Safety Office at 484-664-3112.