Surveillance Operator-RRCR

River Rock Casino Resort is recruiting for a qualified individual to fill the role of Surveillance Operator. This position is responsible for monitoring of all areas of the casino property and maintaining documentation.  You will be working together with a team and will be required to write and generate reports. 

The Successful candidate will be responsible for, but not limited to the following:

• Monitoring, documenting and reporting violations regarding large cash/cash equivalent transactions, exclude and self-excluded guests and unauthorized access
• Maintaining logs, recording daily reports; storing records for evidence purposes
• Monitoring and documenting and reporting on the condition of surveillance facilities and equipment
• Performing preventive maintenance on equipment
• Performs other duties as assigned or directed

The Successful candidates will demonstrate the following qualifications:

• Gaming knowledge an asset
• Strong written and verbal communication skills
• Keen eye for detail, with the ability to focus on monitors for long periods of time
• Possess a high level of honesty and integrity
• Adherence to high standards, methods and procedures
• Computer proficiency
• Background experience in Criminology an asset
• Ability to work in a team environment
• Paid training on the job
• Comprehensive Pension Plan 
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
• The ability to successfully pass a criminal record and credit check through Independent Gambling Control Office (IGCO)
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Candidates must be ready and willing to work a flexible schedule, including graveyards, weekends and holidays.  The hours of work will be based on operational and business needs.   

 

Minimum Rate (CAD $) | Minimum Salary (CAD $) 24.00 Job Rate (CAD $) | Midpoint Salary (CAD $) 27.00 Maximum Rate (CAD $) | Maximum Salary (CAD $) 27.00

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!