Manager of Learning & Development - Stores & DCs

Manager of Learning & Development - Stores & DCs

REPORTS TO: Senior Director, Talent Management - Stores & DCs

SUPERVISES: Coordinator, Learning & Development (Future State)

POSITION SUMMARY:

As the Manager of Learning & Development, you will be a key partner responsible for developing and scaling  learning programs and initiatives that support core business objectives and drive organizational performance.  Your ability to champion a continuous learning culture, manage complexity and leverage data to demonstrate ROI will be critical to your success in this role.

The Talent Management team at American Eagle Outfitters thrives on a  team-oriented culture that is driven by a customer-focused mindset, collaboration, and a commitment to continuous improvement.

KEY AREAS OF ACCOUNTABILITY

Program Leadership 

• Provide end-to-end creation and oversight for all key learning programs for our Stores and Distribution Centers, ensuring alignment with organizational goals and talent strategy.
• Lead the planning, budget management, communication, and administration of training initiatives.
• Partner proactively with HR Business Partners & Key Stakeholders to conduct needs assessments. 
• Establish core processes for collaborating with Subject Matter Experts (SMEs) to develop and organize customized, just-in-time learning resources.

Learning Design & Innovation

• Execute the development of creative, innovative, and effective blended learning solutions, including digital, virtual, and in-person experiences, for diverse audiences across both Stores & DCs.
• Implement key  measurement strategies to evaluate learning effectiveness, calculate business impact (ROI), and drive continuous program improvement through data-driven insights.
• Oversee and as needed, facilitate training sessions/train the trainer sessions.   

PREFERRED EXPERIENCE

• Minimum 5 years of experience in Learning & Development, instructional design, and program management.
• Demonstrated ability to communicate, influence, and consult effectively with all levels of the organization, including senior management.
• Bachelor’s Degree in Organizational Development, Human Resources, Education, or a related field.
• Prior experience working in a specialty retail environment.

Pay/Benefits Information:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
• AEO may also provide discretionary bonuses and other incentives at its discretion.

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Get to Know AEO American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.  Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.  At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey. Inclusion, Diversity, Equity and Access at AEO We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law. Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.