MidTemporaryContractEN
We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.
We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.
Together, we’ll change the world of pet food for good.
We’re building a brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.
Sound like a team you want to join? Here’s how you’ll make a difference:
Our Quality Manager is the guardian of a tails.com’s reputation and consumer safety. This role plays a central role at the intersection of product development, operations, and regulatory compliance. You will ensure that every product leaving the facility is safe, consistent, and delicious.
Compliance & Standards: Maintain and enforce Nestle Quality Standards and Global Food Safety Initiative (GFSI) standards.
HACCP Management: Lead the development and regular audit of Hazard Analysis and Critical Control Point (HACCP) plans.
Supplier Quality: Audit raw material , packaging and other suppliers to ensure the products coming in are complaints with regulatory and internal standards.
Team Leadership: Supervise the quality team and provide mentorship and training to your team of technicians.
Continuous Improvement: Analyze data trends to reduce waste, non compliance and optimize production processes without sacrificing quality.
Competitive salary, reviewed annually
Flexible core hours, giving you true work life balance
Hybrid role to ensure this role works for you
25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
Optional 5 days unpaid leave and 1 paid volunteer day each year
When you need a change of scenery, you can work from abroad 2 weeks every 6 months
Health insurance for you, paid by Tails.com
Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
Flexible paid care leave to support immediate dependants, people close to you and pets
In house L&D team, with access to year round courses to help drive your development
50% discount on all Tails.com
Discounted gym membership
If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.
Here’s a taster of how our recruitment process works:
Once you have applied your CV will be reviewed by the Talent Acquisition Team.
If selected, you will then have a call with the TA Team who will tell you more about us and the role, as well as learning more about your skills and experience.
Should you be successful, the next stage will be a video call with the hiring manager.
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com.
During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
