Inside the Role
DTNA Finance Operations: One team, best team! Finance Operations is a proud financial steward of our company, intentionally investing in relationships to enable our extraordinary team, business partners and organization to succeed. As a valued strategic ally, we ensure transparency, provide operational guidance and services. We commit to continuous improvement by embracing digital transformation and process innovation.
Join the team!!
The Accounts Receivable Analyst plays a key role in the Finance Operations group where dealer and customer support are a top priority. Providing a high level of customer service with a focus of ease of doing business for our customers as the owner of the DTNA-AR inbox is key in this position. Operational activities related to DTNA customer account management including cash conversion, unapplied payments, and collections. Support business partner requests and connect them with customers through the order to cash lifecycle. Help support Credit & Accounts Receivable Team with continuous improvement initiatives and any other projects that the team is working on as requested.
The Accounts Receivable Analyst position plays a key role in the Finance Operations group and is an engaged, connected team player that values our culture.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Position offers a starting salary range of $58,000 - $75,000 USD
Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA
- Customer service focus on ease of doing business.
- Participating in various process improvements, interacting directly with customers and internal business partners.
- Mindful of upstream processes and impacts - education and communication to internal and external customers and business partners.
- Support a welcoming, engaging, and respectful environment with your colleagues.
Accounts Receivable Analysis:
- Manage the AR inbox, review, prioritize, respond to daily inquiries from customers and business partners in a timely manner.
- Proactive collections, root cause identification, recommend escalation and solutions to customers’ accounts to receive and process incoming cash in a timely manner.
- Process credits owed to customers with accuracy and timeliness.
- Reconcile and analyze customer statements utilizing multiple systems and data sources.
- Become a subject matter expert of various AR and collection tools to effectively support our customers.
- Support the back-office team with critical tasks such as cash posting, cash application, credit refunds, and related AR activities as well as routine Business Continuity Processing.
- Back up local team members on critical tasks to maintain high levels of customer support.
- Leverages continuous improvement tools to streamline processes, eliminate waste, automate/digitalize, etc. to make them more efficient/effective.
- Work closely with customers and internal stakeholders to seek out performance enhancements.
- Notarize Manufacturer’s Certificate of Origin and other documents as needed.
- Approach work and team members with curiosity and support a welcoming, engaging, and respectful environment with your colleagues.
Methods, Processes and Systems:
- Develops documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis, etc.
- May support development of training and/or change management materials and activities to support new processes and procedures.
- Collaborates with the business partners in process and/or system improvements, assist in the setup of relevant systems specific to area.
- Ensure familiarity with relevant systems.
Knowledge You Should Bring
- Bachelor’s degree in Accounting, Finance or related field
- 2 years of work experience in Accounting or Finance.
- Ability to work independently and effectively prioritize tasks in a fast-paced environment.
- Excellent verbal and written communication skills.
- Attention to details and comfortable working with customers.
- Ability to work effectively both within a team and cross-functionally.
- Excellent customer service skills and sense of urgency.
- Medium to Advanced Knowledge in Microsoft Office.
- Able to apply and successfully complete course to be an Oregon Notary.
Exceptional Candidates Might Have
- Degree focus in Accounting, Finance, or Business Administration is preferred.
- Previous Order to Cash, Accounting or Finance experience Previous experience in the manufacturing/OEM industry.
- Experience working with SAP in any former role.
- Working knowledge and expanded professional experience in job field.
- An eagerness to collaborate and share knowledge with colleagues.
#LI-LL1 LI-Hybrid
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Portland, OR US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
- This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
