Medical Assistant

Title: Medical Assistant

Employee Classification: Medical Assistant

Campus: University of North Texas - Health Science Center

Division: HSC-Health Systems

Sub Division-Department: HSC-Health Systems & Clinical Aff

Department: HSC-UNT Health Pediatrics-346600

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.  

Department Summary

This position supports a busy Pediatric clinic that is open Monday-Friday from 8:00am to 5:00pm daily. We currently have 9 providers with 2 more expected to be hired on in the near future. We have 5 Medical Assistants, 1 Social Worker and 1 Nurse who handles triage. This group is very close and has great communication between staff and providers. We are a teaching unit and have students that rotate in and work with the providers throughout the year. We work with families to ensure all needs of the patient and family are met. Our goal is for them to have the best patient experience they could possibly have and want to continue to come to our clinic for all their healthcare needs.

Position Overview

HSC Health Pediatrics is seeking a compassionate Medical Assistant to join our dynamic team of healthcare providers at the University of North Texas Health Science Center. This role requires a candidate with strong organizational skills, a diverse set of interests and skill set, and strong interpersonal communication abilities. Candidate must exhibit compassion, understanding, the ability to work well in teams, and the ability to function in a fast paced environment is critical for this position.

Minimum Qualifications

• High school diploma or GED, completion of an accredited Medical Assistant Program and six (6) months of customer service experience.

Knowledge, Skills and Abilities

• Maintains and enhances clinical skills and knowledge on a regular basis.
• Keeps up with current developments and trends in areas of expertise.
• Seeks opportunities to accept ideas and help from coworkers to accomplish work goals.
• Ability to ensure a smooth transition of important patient care information from one caregiver or department to another.
• Willingness to share credit.
• Ability to appreciate differences in personalities and shows empathy.
• Consistently produces thorough and timely work with an attention to detail.
• Ability to ask questions to accurately document information and update records.
• Shows concern for every aspect of the job and ensures excellent communication and follow-up.
• Understands and respects the need for structured guidelines and protocols, willing to ask for clarification if something doesn't make sense and could cause harm to a patient or result in less than an excellent level of care.
• Demonstrates compliance with required standards.
• Ability to continually search for ways to provide value added solutions to customers; understands and anticipates customers needs and keeps customers needs in mind when making decisions.
• Takes responsibility for customer satisfaction and loyalty.
• Solicits customer feedback to ensure satisfaction.

Preferred Qualifications

• Graduation from an accredited Medical Assistant program required, three (3) years related experience in ambulatory care, and NextGen experience, and Bilingual English/Spanish preferred.

Required License/Registration/Certifications

• Medical Assistant Certification and CPR (BLS) certification.

Job Duties

• Measure patient vital signs as standard of care.
• Perform procedures, injections, and administer vaccines as ordered by the provider.
• All care documented in the electronic health record.
• Optimize patient scheduling by managing patient flow and providing access to care following standard Department workflows.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Clean and sterilize instruments and properly dispose of contaminated or expired medical supplies.
• Perform and process routine laboratory tests and sample analyses as ordered by provider.
• Thoroughly complete provider orders, referrals, and insurance authorizations to ensure timely delivery of care and provide patient with educational material.
• Deliver competent care that respects each patient. 

Physical Requirements

• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Monday - Friday 8:00am- 5:00pm

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.