Description
Summary:
Car Side Servers at Swensons are our brand ambassadors. Our brand is growing and we need your help to create an energetic atmosphere focused on great guest experience! You will represent the spirit of service to each and every guest on our lots. Our best in brand servers are industrious, guest service focused and enjoy being part of a team striving for the best performance from both them and their team members.
University Heights, Seven Hills, Willoughby
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Job Highlights & Benefits
Swensons believes in Best Today, Better Tomorrow
Best in Brand Servers can easily make up to $20.00 per hour with tips!
Daily Tips
Promote fast, friendly service focused on being attentive to all our guests
Flexible Schedules so you can accommodate school or other jobs!
Fast paced and Fun environment where you will get your exercise too!
Work a little or a lot! We will work with what you need.
Job Qualifications
Positive, energetic, “can do” attitude.
Ability to have high mobility for up to eight hours a shift. We sprint to provide the best service to our guests.
Customer service skills and welcoming, friendly attitude.
Ability to build emotional connections with our guests and your team members
Ability to work in a fast-paced environment and keep smiling no matter what comes your way.
Full JD:
Essential Job Duties:
- Guest Service and experience. “Sprint and Smile” – Responsible for quick and friendly service to guests and internal team members at all times.
- Curb servers are responsible for car-side order taking and delivery of orders within predetermined time limit.
- Required to be knowledgeable of menu items and pricing to elevate guest experience.
- Recognizing new guests and welcoming them to the Swensons experience. Responsible for adhering to all guest experience standards.
- Strictly adhering to seasonal uniform standards as our brand ambassadors; a neat and clean appearance is required.
- Will use handheld devices to take orders and process guest transactions.
- Financial responsibility for all guest transactions, both credit and cash transactions.
- Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards prior to serving to guests.
- Always promote and adhere to the Swensons core values and mission statement.
- Performs other job-related duties as assigned or required including, but not limited to, preparing food items, cleaning tasks, refilling low inventory or assisting with online/phone orders when necessary.
- Maintain all standards of excellence in the restaurants in alignment with the quality of the food, friendliness of service, cleanliness of facility and safety of team members and guests to meet or exceed brand standards in every aspect of the restaurants.
Working Conditions/Physical Demands:
- Exposure to extreme temperatures based upon variable weather conditions. This is primarily an outside position, and our operations are year round.
- Must be able to exert high-paced mobility for up to eight (8) hours in length. This includes high mobility while delivering orders to guests.
- Safely transport up to 30 pounds repetitively throughout a shift.
- Ability to read, write, and communicate verbally and listen attentively to team members, guests & vendors.
- Ability to safely operate blenders, frozen drink machines, grills, fryers, and other kitchen equipment as needed. Ability to safely stock shelves of varying heights.
- Ability to safely work in an environment that includes wet floors, temperature extremes, and loud noise.
Requirements
Required Knowledge, Skills, and Abilities:
- Positive, energetic, “can do” attitude.
- A heart for hospitality.
- High mobility for up to eight (8) hours a shift.
- Customer service skills and welcoming, friendly attitude.
- Basic math and basic reading skills.
- Available to work on a rotational basis at multiple locations.
- Preferred enrollment in a post-secondary program or technical/training program.
- Ability to work in a fast-paced environment and keep smiling no matter what comes your way.
- Must have availability on the weekends.
- Must have availability for at least two lunch shifts.
- Legal right to work in the United States
Swensons Drive-In Restaurants, LLC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to creating an inclusive workplace. Candidates requiring assistance during the application process may reach out directly to 330-928-3797 or info@swensonsdriveins.com.
