Specialist, Cash Application

Description

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. 

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

JOB SUMMARY

The Cash Application Specialist plays a critical role in supporting daily financial operations by ensuring incoming payments are processed, applied, and reconciled accurately and efficiently. This position works closely with customers, internal finance teams, and business partners to resolve payment discrepancies, maintain accurate account records, and support healthy cash flow operations. Success in this role means customer payments are posted timely, account discrepancies are resolved efficiently, and financial records remain accurate and organized. This role requires strong analytical skills, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Process and apply incoming payments accurately to customer accounts while ensuring proper allocation and reconciliation.
• Post customer payments in a timely manner and review transactions to verify accuracy and completeness.
• Reconcile customer accounts and investigate discrepancies, unapplied cash, and payment variances to support timely resolution.
• Generate and review reports related to cash application activity, account balances, and payment trends.
• Communicate professionally with customers and internal teams regarding payment inquiries and account-related issues.
• Collaborate with finance and operational teams to support accurate financial reporting and efficient cash flow processes.
• Maintain accurate records and documentation related to cash application and account activity.
• Meet processing deadlines while maintaining a high level of accuracy and attention to detail.
• Maintain confidentiality of financial and company information.
• Other duties as assigned.

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS  

Required Qualifications: 

• Minimum of 4 years of experience in cash application, accounts receivable, or related finance functions.
• Strong understanding of accounting principles, cash application, and account reconciliation processes.
• Proficiency in Microsoft Office applications, including Excel and Outlook.
• Experience working with accounting systems or ERP platforms.
• Strong analytical, organizational, and problem-solving skills.
• High attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Associate degree or higher in Accounting, Finance, or related field.
• Experience in construction, distribution, or service-related industries.
• Experience working in high-volume transaction environments.

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Mobility: Occasionally required to move throughout the office to access files, equipment, and workstations.
• Lifting/Carrying: Occasionally lifts and/or moves items weighing up to 10 pounds.
• Manual Dexterity: Frequently operates a computer and other office equipment.
• Communication: Ability to effectively communicate and exchange accurate information with team members, customers, and management.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

• Office/Design Center: Professional, climate-controlled office environment with moderate noise levels.
• Operational Demands: Role may require meeting deadlines and managing multiple priorities in a fast-paced environment.
• Safety: Requires adherence to company policies and procedures.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.