Who We Are
ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.
We’re a team of driven, approachable professionals who move quickly, communicate openly, and support one another. We take our work seriously, but we believe work should still be enjoyable. At ARTISAN, you’ll find a culture that values accountability and results, encourages learning and growth, and appreciates a good laugh along the way.
We move fast and keep things organized, adaptable, and steady. We trust our people, give them room to take ownership, and believe the best ideas can come from anywhere. If you enjoy working with smart, supportive teammates in a role where your contributions truly matter, you’ll feel right at home at ARTISAN.
Core Values in Action
At ARTISAN, our team members are guided by five Core Values that define how we work and serve our communities.
- Empowerment: We provide clear direction, share knowledge, and support one another so every team member has the confidence and tools to succeed.
- Integrity: We lead with consistency, accountability, and professionalism, upholding ARTISAN’s standards, policies, and commitments in everything we do.
- Compassion: You approach residents and team members with empathy and respect, recognizing the challenges that transitions can bring and supporting others with patience and understanding.
- Stewardship: We take pride in protecting ARTISAN’s assets, reputation, and resources through thoughtful decisions, strong performance, and attention to detail.
- Community: We build trust, collaborate openly, and create a sense of belonging — fostering a culture where people feel connected, supported, and proud to be part of ARTISAN.
Summary of Position
The Community Manager is accountable for all day-to-day property management operations, including leasing activity, occupancy, maintenance performance, rent collections, and financial performance and reporting within a multifamily community, including Affordable Housing and LIHTC properties. An exceptional Community Manager effectively manages and coordinates the on-site team, activities, and available resources to accomplish community objectives set forth by the ARTISAN Regional or Area Manager.
Principal Accountabilities
- Conduct all business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
- Ensure full compliance with LIHTC program requirements, including income certifications, recertifications, file audits, and adherence to all applicable federal, state, and agency regulations
- Assist in formulation of budgets for each upcoming calendar year. The Community Manager is responsible for staying within the established budget guidelines throughout the year.
- Actively maintain and report monthly variances and narratives.
- Ensure that all rents are collected when due and posted in a timely manner. Ensure all bank deposits are made in a timely manner and deposits are reported to the corporate office daily.
- Aggressively pursue past due rent collections via frequent follow up, performing evictions, liens, and monetary judgements as necessary.
- Coordinate with ARTISAN Construction, vendors, and maintenance technicians regarding work scheduling, renovations, and capital expenditures.
- Approve payables to ensure timely payments and continuance of services.
- Regularly inspect community to ensure cleanliness, proper signage, safety, and overall exceptional curb appeal and presentation.
- Conduct market research to accurately and competitively price rental rates and amenities.
- Ensure lease files are complete and executed properly.
- Responsible for leasing office opening on schedule, condition of office, and condition of model apartment(s).
- Attend scheduled ARTISAN management meetings, trainings, and special events.
- Represent the company in a professional manner at all times.
- Perform other related duties and responsibilities as needed.
Physical Demands of the Position
The Community Manager will be exposed to the constant activity that requires intermittent standing, walking, climbing stairs, and crouching. The Community Manager should maintain a working knowledge of OSHA guidelines and follow any procedures set forth to protect the health and safety of the on-site staff, the community, the residents, and themselves.
Requirements
- High school diploma or equivalent; College-level education highly preferred.
- 2+ years of on-site Leasing, Assistant Manager, or Property Manager experience.
- Strong computer proficiency including electronic communications, CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook, Property Management Software (RealPage preferred).
- Industry designations preferred (CAM, CAPS, CPM, Real Estate License)
- Driver's License and transportation required.
- Affordable experience required.
