MidFull TimeENAsia/Pacific
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Developer to join our team in Pune, Maharashtra, India.
Job SummaryWe are looking for an experienced Salesforce Developer / Production Support Specialist to join our team. The ideal candidate will have a minimum of 3-4 years of hands-on Salesforce experience, including Salesforce development, incident resolution, and production support. The candidate should be comfortable working in a fast-paced environment, supporting business-critical Salesforce applications, and collaborating with cross-functional teams.Key ResponsibilitiesDesign, develop, configure, and maintain Salesforce solutions based on business requirements.Provide production support for Salesforce applications, ensuring timely resolution of issues and incidents.Analyze, troubleshoot, and resolve Salesforce-related incidents, defects, and service requests.Work on Apex, Lightning Web Components, SOQL, workflows, flows, validation rules, and other Salesforce platform capabilities.Support deployment activities across environments using standard release management practices.Collaborate with business users, functional teams, QA teams, and other technical stakeholders.Monitor system performance, identify recurring issues, and recommend long-term fixes.Prepare and maintain technical documentation, support guides, and knowledge articles.Ensure solutions follow Salesforce best practices, security standards, and coding guidelines.Required Skills and ExperienceMinimum 5 years of experience in Salesforce.Strong experience in Salesforce development, incident resolution, and production support.Hands-on experience with Apex, Lightning Web Components, SOQL, Salesforce Flows, triggers, and integrations.Experience supporting production Salesforce environments and resolving high-priority incidents.Good understanding of Salesforce configuration, customization, security model, and data model.Experience with deployment tools and version control systems such as Change Sets, Salesforce CLI, Git, or CI/CD tools.Ability to analyze issues, perform root cause analysis, and implement corrective actions.Strong communication and stakeholder management skills.Ability to work independently as well as collaboratively in a team environment.Preferred QualificationsSalesforce certifications such as Platform Developer I, Platform App Builder, Administrator, or Advanced Administrator.Experience with Service Cloud, Sales Cloud, Experience Cloud, or other Salesforce clouds.Knowledge of Agile/Scrum delivery practices.Experience with ITSM tools such as ServiceNow, Jira, or similar platforms.Exposure to Salesforce integrations using REST/SOAP APIs, middleware, or ETL tools.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
