The HR Services Administrator provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes
More about the role :
- First level support for employees and line managers in HR related inquiries
- Answering internal inquiries
- Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
- Escalating issues to second level support or triages inquiries to the appropriate queue
- Inputing basic employee data into the HRIS System database and / or documenting activities as requested
- Generate basic reports and performance measurements
- Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
- Support in various coordinative tasks for HR
- Collaboration and support in various HR processes and process optimizations
More about you :
- Commercial training completed
- 1–2 years of HR experience
- Administrative support and HR operations
- Strong organizational and prioritization skills
- Attention to detail and accuracy
- Reliability and resilience
- Ability to work independently and self-manage
- Flexibility and openness to change
- Team collaboration and teamwork
- Customer and service orientation
- Quality-focused mindset
- Proficiency in MS Office
- Strong IT affinity
- Very good English language skills
- Language skills in French /or German/or Italian/or Dutch
More about what we offer :
As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.
