System Engineer

 

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

 

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

 

Purpose

This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance. The role works closely with support, and operations teams to ensure stable platform operations. 

Key Missions

Infrastructure & System Operations

• Designs, implements, and maintains enterprise IT infrastructure including servers, operating systems, virtualization platforms, storage, and network components.
• Ensures system reliability, performance, and availability through proactive monitoring and capacity planning.
• Performs system administration and advanced troubleshooting across infrastructure platforms.

Incident & Problem Management

• Acts as Level 3 escalation point for complex incidents and technical issues.
• Performs root cause analysis and implements permanent fixes or infrastructure improvements.
• Designs and implements corrective and preventive measures to avoid recurring incidents.

Infrastructure Lifecycle Management

• Plans and executes system upgrades, patch management, and infrastructure refresh activities.
• Ensures systems are compliant with security policies, patching requirements, and operational standards.

Documentation & Knowledge Management

• Maintains accurate technical documentation, system architecture diagrams, and operational procedures.
• Provides guidance and technical documentation for support teams and operational staff.

Profile & Other Information

Responsibilities

• Maintain and support production infrastructure environments
• Ensure system monitoring, alerting, and incident response processes
• Implement backup, disaster recovery, and high availability strategies
• Perform security hardening and vulnerability remediation
• Support infrastructure-related project implementations

 

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

 

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

 

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

 

Visit our website to know more about the leader in Identity Technologies

www.idemia.com