Responsibilities:
- Take hotel guests’ drink and food orders. Must be 18 years of age to serve alcoholic beverages.
- Present featured food offerings to patrons and answer questions about food items, making recommendations upon request.
- Assemble guest food and beverage orders in an accurate and timely manner.
- Deliver guest orders to their hotel room in a timely manner.
- Sweep hotel floors for service ware and return to kitchen.
- Ensure workstation is properly stocked, clean and IRD service tables are set up.
- Accurately and timely close guests checks and ensure proper room number and signature is recorded.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Perform other duties as assigned or reasonably requested by any member of management.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Target Compensation Range:
