Purpose of the Job
As a Ground Courier for Aramex, you will play a vital role in ensuring the timely and secure delivery of packages and documents to our valued customers. Your commitment to exceptional service and efficient operations will help uphold Aramex's reputation for reliability and speed.
Job Description
- Pick up and deliver packages within your assigned route, ensuring timely arrivals.
- Utilize Aramex technology to optimize delivery routes for maximum efficiency.
- Provide excellent customer interactions, addressing inquiries and resolving delivery issues promptly.
- Represent Aramex positively in all customer engagements.
- Safely load and unload packages, adhering to best practices to prevent damage.
- Ensure accuracy of deliveries through thorough verification against shipping documentation.
- Maintain precise delivery logs, documenting any issues and ensuring accountability.
- Report discrepancies or concerns to the operations team leader immediately.
- Regularly inspect the delivery vehicle, ensuring it meets Aramex standards and reporting maintenance needs.
- Adhere to all traffic laws and safety regulations during deliveries.
- Collaborate with the operations team on delivery schedules and special requests.
- Provide timely updates on delivery status and any challenges faced.
Job Requirements - Experience and Education
- High school diploma or equivalent.
- Valid driver’s license with a clean driving record.
- Prior experience in delivery or courier services preferred.
- Familiarity with GPS technology and navigation tools.
- Flexibility in hours is required, including potential early mornings, evenings, or weekends.
Leadership Behaviors
Building Outstanding TeamsCollaborate & break silosExecution & AccountabilityExternal focusGrowth mindsetInclusionInnovationSetting a clear directionSimplification
Skills
Communication SkillsInterpersonal SkillsOrganization & PlanningTime Management
