Job Description
Service Manager
Go Auto | Kia Tacoma
Expected Earnings: $120,000 - $220,000+ annually
Great dealerships are built in the service drive.
Go Kia Tacoma is looking for a Service Manager who knows how to lead people, drive performance, and create an exceptional customer experience. This is an opportunity to step into a busy dealership with strong support, strong traffic, and real earning potential.
We’re looking for someone who can build culture, hold standards, develop employees, and run an efficient operation without losing focus on the customer experience.
What You’ll Do
- Lead and support a team of service advisors, technicians, and support staff
- Drive shop productivity, efficiency, CSI, and profitability
- Maintain a positive, accountable, customer-first culture
- Handle escalated customer concerns professionally and confidently
- Oversee workflow, repair timelines, appointments, and department operations
- Coach and develop employees through training, mentorship, and performance management
- Partner with Parts, Sales, and dealership leadership to drive overall store success
Why Top Performers Want This Role
- Strong earning potential with performance-driven compensation
- High-volume dealership with opportunity to grow the business
- Supportive leadership team and established processes
- Manufacturer training and leadership development
- Real career growth opportunities within one of North America’s largest automotive groups
- Fast-paced environment with a strong team culture
Benefits & Perks
- Medical, dental, and vision coverage
- Paid vacation and PTO
- 401(k)
- Employee vehicle, parts, and service discounts
- Ongoing manufacturer and leadership training
- Access to Go Auto University training and development programs
- Promote-from-within culture with long-term career growth opportunities
What We’re Looking For
- Automotive fixed operations or service leadership experience
- Strong leadership and communication skills
- Proven ability to drive team performance and customer satisfaction
- Organized, process-driven, and solution-oriented mindset
- Someone who leads with professionalism, accountability, and urgency
If you’re ready to lead a high-performing service department, build a strong team, and earn at a high level while doing it, we’d love to talk.
Apply today and help lead the future of Go Kia Tacoma.
Go Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
