Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
As an Expert Advisor and Brand Ambassador, he/she guarantees an extraordinary and memorable luxury customer experience with a special focus on Jewels, placing the Client above all, discovering their needs and expectations, fostering meaningful relationship.
He/She promotes the Prada philosophy and Values to the final Clients guiding them into and in every aspect of the Jewels and across the world of Prada conveying passion for the product.
He/She holds himself/herself accountable to achieve your individual and team sales target as well as develop the Jewels business, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.
RESPONSIBILITIES
KNOWLEDGE & SKILLS
Solid fine Jewelry sales experience gained through either other luxury brands or business development function for independent fine jewelry specialist brands
Strong product knowledge both from a technical standpoint and for selling purposes
Proven experience in providing high-end customer service and to build lasting relationships with customers;
Excellent communication and ability to handle multiple tasks simultaneously
Strong organization and follow-up skills
Attitude to convey information and knowledge to co-workers
Presentation and facilitation skills
Accuracy and attention to detail
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.