Receptionist
Department: Front of House
Employment Type: Full Time
Location: Oxford
Compensation: £26,436 / year
Description
Receptionist | Full Time
Oxford
£26,436
About the Role
We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community.
You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events.
Hours and Salary
Monday to Friday 8:00am–4:00pm£26,436 PA
Key Responsibilities
Reception
- Manage the day-to-day operation, maintaining a professional work space
- Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience
- Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team
- Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters
- Handle general administration including purchase orders, invoices, supplies and data entry
- Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements
Building Management
- Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy
- Coordinate meeting room and event set-ups (furniture, layouts, signage)
- Maintain accurate usage records and provide reporting on bookings, occupancy and feedback
- Creating posts for social media accounts, ensuring all content follows brand guidelines
Skills, Knowledge and Expertise
- Highly organised, hands-on and confident working in a busy, professional environment
- Strong customer service and interpersonal skills with a friendly, confident approach
- Able manage multiple bookings, tasks and deadlines effectively
- Competent using booking platforms, Microsoft Office and digital systems (or willing to learn)
- Confident using Canva, with experience in posting content on social media platforms
- Communicates clearly and professionally, both in person and in writing
- Proactive, “can-do” attitude and enjoys being part of a collaborative team
- Experience in a front-of-house, serviced office, coworking, hospitality, or facilities coordination environment
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
