Field Support

Company Description

Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!

Job Description

We are looking for a Field Support Technician to join the technical support team of one of our clients in Lisboa. This professional will be responsible for providing on-site technical assistance, troubleshooting, and equipment maintenance, ensuring the smooth operation of systems.

Responsibilities:

• Provide on-site technical support to users and equipment;
• Diagnose and resolve hardware and software issues;
• Install, configure, and maintain devices and peripherals;
• Ensure systems are updated and functioning according to company policies;
• Collaborate with remote teams to resolve complex incidents.

Qualifications

• Training in Information Technology or related field;
• 1–2 years of experience in technical support roles;
• Solid knowledge of hardware, operating systems, and networks;
• Strong troubleshooting and problem-solving skills;
• Good communication and customer-oriented approach;
• Certifications (Microsoft, Cisco, ITIL) are a plus.

Additional Information

• Location: Lisbon
• 100% on-site work